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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Stour Surgery’s Practice Grade is clearly higher than Christchurch Medical Practice’s: its likely range lies wholly above.

A page for this pair

MeasureChristchurch Medical PracticeBH23 3AF×Stour SurgeryBH23 1PA×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade73.7likely range 63.6 to 80.6120 survey answers87.6likely range 81.5 to 90.699 survey answersClearly higher
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good77.9%likely range 63.7% to 87.6%, 120 answers93.0%likely range 84.4% to 97.0%, 99 answers
Access (mean of the two below)63.7%likely range 58.6% to 68.3%75.0%likely range 71.2% to 78.2%Clearly higher
Appointments within two weeks of booking73.2%likely range 68.1% to 77.8%, 4,891 appointments84.5%likely range 80.7% to 87.7%, 6,310 appointmentsClearly higher
Calls answered by the practiceNot in the grade: no phone dataNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone38.4%likely range 25.0% to 53.8%, 110 answers92.6%likely range 83.7% to 96.8%, 95 answers
Reception and admin team85.0%likely range 71.6% to 92.7%, 119 answers98.4%likely range 91.8% to 99.7%, 97 answers
Having a preferred professional19.5%likely range 10.4% to 33.5%, 118 answers56.8%likely range 45.1% to 67.9%, 99 answers
Seeing your preferred professionalNot shown: fewer than 30 answers81.9%likely range 66.7% to 91.1%, 54 answers
Knowing the next step89.8%likely range 77.1% to 95.8%, 115 answers96.6%likely range 89.1% to 99.0%, 96 answers
Contacting the practice74.2%likely range 59.7% to 84.9%, 119 answers92.8%likely range 84.1% to 96.9%, 98 answers
Wait for an appointment61.6%likely range 45.9% to 75.3%, 105 answers89.9%likely range 80.1% to 95.2%, 92 answers
Being listened to85.9%likely range 72.2% to 93.4%, 113 answers92.8%likely range 83.9% to 96.9%, 95 answers
Care and concern84.2%likely range 70.3% to 92.3%, 114 answers91.8%likely range 82.8% to 96.3%, 97 answers
Confidence and trust95.0%likely range 83.7% to 98.6%, 113 answers98.4%likely range 91.8% to 99.7%, 95 answers
Involvement in decisions91.6%likely range 79.1% to 97.0%, 110 answers93.7%likely range 84.7% to 97.5%, 90 answers
Needs met92.5%likely range 80.4% to 97.3%, 114 answers95.4%likely range 87.4% to 98.4%, 96 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months85.9%likely range 76.9% to 91.7%, 85 patients95.7%likely range 88.1% to 98.5%, 70 patients
Children at 18 months86.3%likely range 77.0% to 92.1%, 80 patients95.2%likely range 86.9% to 98.4%, 63 patients
Children at 5 years88.9%likely range 81.9% to 93.4%, 117 patients87.0%likely range 77.0% to 93.0%, 69 patients
Women aged 25 to 4964.4%likely range 62.3% to 66.5%, 1,965 patients81.8%likely range 79.7% to 83.7%, 1,431 patients
Women aged 50 to 6470.9%likely range 68.5% to 73.1%, 1,480 patients83.6%likely range 81.3% to 85.6%, 1,145 patients
Facts (NHS England, not part of the grade)
Registered patients15,344August 202610,893August 2026
Primary care networkChristchurch PCNChristchurch PCN
Phone01202 47431101202 464500
Friends and Family Test (its own feedback)86.3% good or very good204 answers, June 20261 answers in June 2026; shares not published below 5
Appointments (one month)8,457 in August 2026Same day 22.8%; face to face 75.6%6,712 in August 2026Same day 32.7%; face to face 51.7%
Antibiotic items per STAR-PU (one year)0.87England 0.74, April 2025 to March 20260.88England 0.74, April 2025 to March 2026
GPs (full-time equivalent)7.9 qualified permanent7.9 including trainees and locums1,933 patients per permanent GP5.8 qualified permanent7.8 including trainees and locums1,865 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences