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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

St John's Family Practice’s Practice Grade is clearly higher than Chobham & West End Medical Practice’s: its likely range lies wholly above.

A page for this pair

MeasureChobham & West End Medical PracticeGU24 8NA×St John's Family PracticeGU21 8TD×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade57.0likely range 50.1 to 64.0108 survey answers72.4likely range 65.8 to 77.7125 survey answersClearly higher
Label (against the England average)No labelCannot be told apart from the England average
Patients who describe the practice as good48.4%likely range 38.7% to 58.2%, 108 answers74.1%likely range 65.5% to 81.1%, 125 answersClearly higher
Access (mean of the two below)77.0%likely range 72.3% to 81.0%68.3%likely range 59.2% to 75.3%
Appointments within two weeks of booking79.1%likely range 73.2% to 84.0%, 3,320 appointments77.8%likely range 68.7% to 84.8%, 1,527 appointments
Calls answered by the practice74.9%likely range 67.6% to 81.0%, 3,317 callsNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone38.3%likely range 29.0% to 48.6%, 101 answers45.2%likely range 35.8% to 55.1%, 104 answers
Reception and admin team63.6%likely range 53.6% to 72.6%, 105 answers86.3%likely range 78.7% to 91.4%, 119 answers
Having a preferred professional21.2%likely range 14.3% to 30.2%, 109 answers27.4%likely range 20.1% to 36.0%, 125 answers
Seeing your preferred professionalNot shown: fewer than 30 answers55.0%likely range 38.3% to 70.7%, 36 answers
Knowing the next step72.9%likely range 62.9% to 81.0%, 99 answers79.5%likely range 71.2% to 85.8%, 122 answers
Contacting the practice53.5%likely range 43.6% to 63.2%, 106 answers70.6%likely range 61.8% to 78.1%, 124 answers
Wait for an appointment48.3%likely range 38.2% to 58.6%, 99 answers69.8%likely range 60.7% to 77.7%, 115 answers
Being listened to71.2%likely range 61.1% to 79.6%, 99 answers90.9%likely range 84.2% to 94.9%, 120 answers
Care and concern76.6%likely range 66.8% to 84.2%, 99 answers88.5%likely range 81.4% to 93.1%, 121 answers
Confidence and trust86.1%likely range 77.4% to 91.8%, 99 answers97.6%likely range 92.9% to 99.2%, 120 answers
Involvement in decisions92.6%likely range 84.9% to 96.5%, 93 answers94.2%likely range 87.9% to 97.3%, 111 answers
Needs met85.6%likely range 77.0% to 91.3%, 103 answers94.6%likely range 88.8% to 97.4%, 122 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months83.2%likely range 74.7% to 89.2%, 101 patients97.3%likely range 90.8% to 99.3%, 75 patients
Children at 18 months88.2%likely range 79.0% to 93.6%, 76 patients97.0%likely range 89.6% to 99.2%, 66 patients
Children at 5 years86.9%likely range 79.2% to 92.0%, 107 patients92.6%likely range 83.9% to 96.8%, 68 patients
Women aged 25 to 4966.3%likely range 63.9% to 68.6%, 1,561 patients71.3%likely range 69.1% to 73.5%, 1,646 patients
Women aged 50 to 6473.7%likely range 70.9% to 76.4%, 974 patients80.5%likely range 78.1% to 82.7%, 1,108 patients
Facts (NHS England, not part of the grade)
Registered patients10,411August 202611,215August 2026
Primary care networkWoking Wise 1 PCNWoking Wise 1 PCN
Phone01276 85711701483 227060
Friends and Family Test (its own feedback)No results for June 202696.5% good or very good372 answers, June 2026
Appointments (one month)4,862 in August 2026Same day 58.6%; face to face 47.3%3,231 in August 2026Same day 27.6%; face to face 95.4%
Antibiotic items per STAR-PU (one year)0.55England 0.74, April 2025 to March 20260.51England 0.74, April 2025 to March 2026
GPs (full-time equivalent)3.3 qualified permanent3.3 including trainees and locums3,123 patients per permanent GP6.6 qualified permanent6.6 including trainees and locums1,701 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences