Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Cheviot Road Surgery and The Shirley Health Partnership cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Cheviot Road SurgerySO15 5RP× | The Shirley Health PartnershipSO15 3JD× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 87.6likely range 79.6 to 91.8106 survey answers | 74.1likely range 66.4 to 80.4113 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 89.6%likely range 78.2% to 95.4%, 106 answers | 70.8%likely range 59.9% to 79.7%, 113 answers |
| Access (mean of the two below) | 82.9%likely range 80.0% to 85.3% | 81.7%likely range 77.6% to 84.9% |
| Appointments within two weeks of booking | 93.8%likely range 90.4% to 96.0%, 4,470 appointments | 88.1%likely range 82.9% to 91.8%, 3,125 appointments |
| Calls answered by the practice | 71.8%likely range 67.1% to 76.1%, 7,891 calls | 75.2%likely range 69.0% to 80.5%, 4,468 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 68.5%likely range 54.3% to 79.9%, 101 answers | 44.4%likely range 33.2% to 56.2%, 99 answers |
| Reception and admin team | 92.1%likely range 81.2% to 96.9%, 105 answers | 74.3%likely range 63.3% to 82.9%, 107 answers |
| Having a preferred professional | 60.3%likely range 46.4% to 72.7%, 105 answers | 37.9%likely range 27.9% to 49.1%, 112 answers |
| Seeing your preferred professional | 73.1%likely range 55.2% to 85.7%, 64 answers | 24.0%likely range 12.1% to 41.9%, 44 answers |
| Knowing the next step | 88.3%likely range 76.1% to 94.7%, 100 answers | 70.1%likely range 58.8% to 79.3%, 107 answers |
| Contacting the practice | 77.9%likely range 64.4% to 87.3%, 102 answers | 58.3%likely range 46.9% to 68.8%, 108 answers |
| Wait for an appointment | 80.4%likely range 66.1% to 89.6%, 90 answers | 49.7%likely range 38.4% to 61.1%, 103 answers |
| Being listened to | 95.7%likely range 85.8% to 98.8%, 102 answers | 83.3%likely range 73.2% to 90.1%, 109 answers |
| Care and concern | 95.6%likely range 85.7% to 98.8%, 101 answers | 84.6%likely range 74.7% to 91.0%, 109 answers |
| Confidence and trust | 96.1%likely range 86.3% to 99.0%, 101 answers | 93.4%likely range 85.2% to 97.2%, 107 answers |
| Involvement in decisions | 92.6%likely range 81.3% to 97.3%, 97 answers | 93.4%likely range 84.9% to 97.3%, 98 answers |
| Needs met | 93.7%likely range 83.2% to 97.8%, 102 answers | 91.8%likely range 83.2% to 96.2%, 106 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 87.4%likely range 80.8% to 92.0%, 135 patients | 88.9%likely range 81.9% to 93.4%, 117 patients |
| Children at 18 months | 86.6%likely range 79.6% to 91.5%, 127 patients | 91.3%likely range 83.8% to 95.5%, 92 patients |
| Children at 5 years | 82.3%likely range 75.3% to 87.6%, 147 patients | 82.7%likely range 75.6% to 88.1%, 139 patients |
| Women aged 25 to 49 | 59.4%likely range 57.6% to 61.2%, 2,830 patients | 58.2%likely range 56.2% to 60.1%, 2,529 patients |
| Women aged 50 to 64 | 65.0%likely range 62.3% to 67.6%, 1,245 patients | 68.0%likely range 65.3% to 70.6%, 1,189 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 15,453August 2026 | 13,564August 2026 |
| Primary care network | Southampton West PCN | Southampton West PCN |
| Phone | 023 80773174 | 023 80783611 |
| Friends and Family Test (its own feedback) | 96.0% good or very good202 answers, June 2026 | 91.2% good or very good421 answers, June 2026 |
| Appointments (one month) | 7,581 in August 2026Same day 36.5%; face to face 95.9% | 5,202 in August 2026Same day 28.6%; face to face 59.9% |
| Antibiotic items per STAR-PU (one year) | 0.92England 0.74, April 2025 to March 2026 | 0.57England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 8.0 qualified permanent9.9 including trainees and locums1,935 patients per permanent GP | 7.8 qualified permanent9.5 including trainees and locums1,749 patients per permanent GP |
| CQC rating (a separate source) | Good | Not Rated |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.