Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
North Chelmsford NHS Hcc’s Practice Grade is clearly higher than Chelmer Village Surgery’s: its likely range lies wholly above.
| Measure | Chelmer Village SurgeryCM2 6ST× | North Chelmsford NHS HccCM2 5EF× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 69.5likely range 63.4 to 74.789 survey answers | 86.7likely range 75.0 to 92.6103 survey answersClearly higher |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 65.8%likely range 57.8% to 72.9%, 89 answers | 86.1%likely range 69.4% to 94.4%, 103 answers |
| Access (mean of the two below) | 78.0%likely range 70.0% to 83.1% | 88.1%likely range 84.6% to 90.7%Clearly higher |
| Appointments within two weeks of booking | 87.5%likely range 79.5% to 92.6%, 1,514 appointments | 96.3%likely range 92.8% to 98.1%, 3,267 appointmentsClearly higher |
| Calls answered by the practice | Not in the grade: no phone data | 79.8%likely range 73.8% to 84.7%, 4,314 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 63.3%likely range 55.0% to 70.9%, 83 answers | 72.9%likely range 53.7% to 86.2%, 91 answers |
| Reception and admin team | 89.4%likely range 83.3% to 93.4%, 87 answers | 89.2%likely range 72.4% to 96.3%, 96 answers |
| Having a preferred professional | 14.9%likely range 10.0% to 21.4%, 89 answers | 12.0%likely range 4.5% to 28.4%, 102 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 86.0%likely range 79.2% to 90.8%, 83 answers | 90.2%likely range 74.2% to 96.7%, 101 answers |
| Contacting the practice | 72.2%likely range 64.4% to 78.8%, 88 answers | 85.4%likely range 68.4% to 94.1%, 101 answers |
| Wait for an appointment | 58.6%likely range 49.8% to 67.0%, 74 answers | 90.7%likely range 73.7% to 97.2%, 90 answers |
| Being listened to | 75.9%likely range 68.3% to 82.2%, 85 answers | 92.6%likely range 76.1% to 98.0%, 91 answers |
| Care and concern | 81.6%likely range 74.3% to 87.2%, 83 answers | 90.5%likely range 73.8% to 97.0%, 94 answers |
| Confidence and trust | 91.8%likely range 86.1% to 95.3%, 85 answers | 95.0%likely range 79.3% to 98.9%, 90 answers |
| Involvement in decisions | 91.5%likely range 85.6% to 95.1%, 81 answers | 92.3%likely range 74.8% to 98.0%, 83 answers |
| Needs met | 91.9%likely range 86.1% to 95.4%, 82 answers | 94.5%likely range 79.1% to 98.7%, 94 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 96.5%likely range 88.1% to 99.0%, 57 patients | 91.1%likely range 87.2% to 94.0%, 271 patients |
| Children at 18 months | 85.4%likely range 72.8% to 92.8%, 48 patients | 88.8%likely range 84.6% to 92.0%, 277 patients |
| Children at 5 years | 87.0%likely range 75.6% to 93.6%, 54 patients | 87.6%likely range 83.4% to 90.9%, 298 patients |
| Women aged 25 to 49 | 74.2%likely range 71.3% to 76.8%, 975 patients | 70.7%likely range 69.3% to 72.0%, 4,421 patients |
| Women aged 50 to 64 | 76.9%likely range 72.6% to 80.6%, 424 patients | 78.1%likely range 75.6% to 80.4%, 1,133 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 5,071August 2026 | 19,247August 2026 |
| Primary care network | Chelmer PCN | Chelmer PCN |
| Phone | 01245 467759 | 0300 1233366 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 92.3% good or very good390 answers, June 2026 |
| Appointments (one month) | 2,246 in August 2026Same day 39.9%; face to face 81.7% | 5,044 in August 2026Same day 56.2%; face to face 79.9% |
| Antibiotic items per STAR-PU (one year) | 0.81England 0.74, April 2025 to March 2026 | 1.00England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.8 qualified permanent1.8 including trainees and locums2,817 patients per permanent GP | 4.3 qualified permanent4.3 including trainees and locums4,450 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.