Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Chatfield Health Care and St Johns Hill Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Chatfield Health CareSW11 3UJ× | St Johns Hill SurgerySW11 1SW× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 80.0likely range 70.4 to 86.3108 survey answers | 82.0likely range 72.9 to 87.6101 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 80.7%likely range 67.1% to 89.6%, 108 answers | 83.7%likely range 70.9% to 91.5%, 101 answers |
| Access (mean of the two below) | 78.1%likely range 74.0% to 81.5% | 77.8%likely range 73.3% to 81.5% |
| Appointments within two weeks of booking | 91.3%likely range 86.4% to 94.5%, 2,901 appointments | 82.4%likely range 76.8% to 86.8%, 3,402 appointments |
| Calls answered by the practice | 64.8%likely range 58.1% to 70.9%, 4,380 calls | 73.1%likely range 66.1% to 79.1%, 3,717 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 66.2%likely range 51.0% to 78.6%, 99 answers | 75.5%likely range 61.2% to 85.8%, 93 answers |
| Reception and admin team | 86.4%likely range 73.4% to 93.6%, 104 answers | 89.7%likely range 77.5% to 95.7%, 94 answers |
| Having a preferred professional | 22.1%likely range 12.5% to 36.0%, 108 answers | 36.1%likely range 24.0% to 50.3%, 100 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 52.3%likely range 29.0% to 74.7%, 32 answers |
| Knowing the next step | 82.3%likely range 68.3% to 90.9%, 100 answers | 83.6%likely range 70.2% to 91.7%, 94 answers |
| Contacting the practice | 72.5%likely range 58.1% to 83.4%, 106 answers | 87.2%likely range 74.7% to 94.0%, 97 answers |
| Wait for an appointment | 68.1%likely range 52.9% to 80.2%, 98 answers | 54.1%likely range 38.8% to 68.6%, 82 answers |
| Being listened to | 84.0%likely range 70.5% to 92.0%, 103 answers | 88.4%likely range 75.7% to 94.9%, 92 answers |
| Care and concern | 82.8%likely range 69.1% to 91.2%, 103 answers | 89.0%likely range 76.5% to 95.3%, 92 answers |
| Confidence and trust | 92.1%likely range 80.3% to 97.1%, 102 answers | 94.2%likely range 83.0% to 98.2%, 91 answers |
| Involvement in decisions | 93.7%likely range 82.0% to 98.0%, 98 answers | 92.5%likely range 80.4% to 97.4%, 86 answers |
| Needs met | 92.2%likely range 80.4% to 97.1%, 103 answers | 87.0%likely range 74.2% to 94.0%, 93 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 80.2%likely range 71.4% to 86.8%, 101 patients | 91.4%likely range 85.3% to 95.1%, 128 patients |
| Children at 18 months | 73.5%likely range 64.0% to 81.2%, 98 patients | 82.1%likely range 75.0% to 87.6%, 140 patients |
| Children at 5 years | 55.1%likely range 44.1% to 65.7%, 78 patients | 68.4%likely range 60.1% to 75.7%, 133 patients |
| Women aged 25 to 49 | 54.4%likely range 52.7% to 56.2%, 3,225 patients | 65.2%likely range 63.8% to 66.6%, 4,385 patients |
| Women aged 50 to 64 | 69.4%likely range 66.5% to 72.2%, 988 patients | 67.9%likely range 63.7% to 71.8%, 501 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 12,299August 2026 | 12,309August 2026 |
| Primary care network | Wandsworth PCN | Wandsworth PCN |
| Phone | 020 37640822 | 020 88125350 |
| Friends and Family Test (its own feedback) | 77.8% good or very good36 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 5,398 in August 2026Same day 60.2%; face to face 55.5% | 4,155 in August 2026Same day 28.9%; face to face 53.9% |
| Antibiotic items per STAR-PU (one year) | 0.53England 0.74, April 2025 to March 2026 | 0.56England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.6 qualified permanent8.7 including trainees and locums2,201 patients per permanent GP | 3.6 qualified permanent3.6 including trainees and locums3,458 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.