Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Charlton House Medical Centre and Bruce Grove Primary Health Care Ctr cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Charlton House Medical CentreN17 6SB× | Bruce Grove Primary Health Care CtrN17 6QB× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 81.6likely range 72.4 to 88.176 survey answers | 73.3likely range 67.6 to 78.1110 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 78.0%likely range 64.9% to 87.2%, 76 answers | 71.6%likely range 63.8% to 78.3%, 110 answers |
| Access (mean of the two below) | 89.9%likely range 85.7% to 93.0%Clearly higher | 77.0%likely range 72.2% to 80.4% |
| Appointments within two weeks of booking | 99.8%likely range 96.6% to 100.0%, 1,879 appointments | 96.0%likely range 88.9% to 98.6%, 1,164 appointments |
| Calls answered by the practice | 80.0%likely range 72.1% to 86.1%, 2,556 callsClearly higher | 57.9%likely range 51.4% to 64.2%, 4,741 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 60.9%likely range 46.9% to 73.3%, 73 answers | 60.3%likely range 52.0% to 68.1%, 106 answers |
| Reception and admin team | 89.8%likely range 78.3% to 95.6%, 74 answers | 79.4%likely range 72.0% to 85.3%, 106 answers |
| Having a preferred professional | 34.8%likely range 23.2% to 48.6%, 76 answers | 44.5%likely range 36.5% to 52.8%, 106 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 37.0%likely range 26.1% to 49.4%, 49 answers |
| Knowing the next step | 86.4%likely range 74.1% to 93.4%, 73 answers | 77.0%likely range 69.0% to 83.4%, 99 answers |
| Contacting the practice | 78.6%likely range 65.4% to 87.7%, 75 answers | 69.5%likely range 61.4% to 76.5%, 107 answers |
| Wait for an appointment | 74.5%likely range 59.7% to 85.2%, 64 answers | 75.7%likely range 67.4% to 82.4%, 94 answers |
| Being listened to | 88.8%likely range 77.0% to 94.9%, 74 answers | 73.2%likely range 65.3% to 79.9%, 106 answers |
| Care and concern | 80.3%likely range 67.1% to 89.1%, 73 answers | 72.5%likely range 64.4% to 79.3%, 104 answers |
| Confidence and trust | 91.2%likely range 79.9% to 96.4%, 73 answers | 79.8%likely range 72.2% to 85.7%, 102 answers |
| Involvement in decisions | 87.4%likely range 75.1% to 94.1%, 71 answers | 79.1%likely range 71.5% to 85.1%, 103 answers |
| Needs met | 82.3%likely range 69.3% to 90.6%, 72 answers | 86.3%likely range 79.5% to 91.1%, 104 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 89.2%likely range 75.3% to 95.7%, 37 patients | 71.9%likely range 54.6% to 84.4%, 32 patients |
| Children at 18 months | 73.7%likely range 58.0% to 85.0%, 38 patients | 61.9%likely range 46.8% to 75.0%, 42 patients |
| Children at 5 years | 66.7%likely range 51.6% to 79.0%, 42 patients | 58.3%likely range 44.3% to 71.2%, 48 patients |
| Women aged 25 to 49 | 58.7%likely range 55.7% to 61.7%, 1,025 patients | 56.7%likely range 53.6% to 59.7%, 1,004 patients |
| Women aged 50 to 64 | 65.8%likely range 62.0% to 69.5%, 609 patients | 68.6%likely range 64.8% to 72.2%, 609 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,282August 2026 | 6,403August 2026 |
| Primary care network | Haringey - North East PCN | Haringey - North East PCN |
| Phone | 020 88082837 | 020 88084710 |
| Friends and Family Test (its own feedback) | 93.6% good or very good125 answers, June 2026 | 89.4% good or very good47 answers, June 2026 |
| Appointments (one month) | 4,088 in August 2026Same day 64.3%; face to face 62.6% | 2,201 in August 2026Same day 36.5%; face to face 58.3% |
| Antibiotic items per STAR-PU (one year) | 0.70England 0.74, April 2025 to March 2026 | 0.60England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.0 qualified permanent3.0 including trainees and locums2,076 patients per permanent GP | 1.9 qualified permanent1.9 including trainees and locums3,406 patients per permanent GP |
| CQC rating (a separate source) | – | Requires improvement |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.