Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Central Surgery - Southchurch Blvd and Southend Coastal Surgeries - Thorpe Bay cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Central Surgery - Southchurch BlvdSS2 4UB× | Southend Coastal Surgeries - Thorpe BaySS1 3HD× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 64.0likely range 55.6 to 71.6100 survey answers | 59.5likely range 43.1 to 74.192 survey answers |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 58.6%likely range 47.0% to 69.3%, 100 answers | 56.3%likely range 33.0% to 77.1%, 92 answers |
| Access (mean of the two below) | 76.3%likely range 70.2% to 81.1% | 66.7%likely range 62.1% to 70.7% |
| Appointments within two weeks of booking | 78.3%likely range 69.3% to 85.2%, 1,564 appointments | 76.4%likely range 68.5% to 82.9%, 2,020 appointments |
| Calls answered by the practice | 74.2%likely range 66.1% to 81.0%, 2,722 callsClearly higher | 56.9%likely range 52.2% to 61.5%, 8,978 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 49.5%likely range 37.8% to 61.2%, 94 answers | 27.6%likely range 11.4% to 53.0%, 87 answers |
| Reception and admin team | 67.5%likely range 56.0% to 77.3%, 100 answers | 63.8%likely range 39.8% to 82.4%, 94 answers |
| Having a preferred professional | 36.9%likely range 26.6% to 48.6%, 100 answers | 30.3%likely range 13.5% to 54.7%, 93 answers |
| Seeing your preferred professional | 35.0%likely range 20.0% to 53.7%, 40 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 85.3%likely range 74.7% to 91.9%, 92 answers | 82.7%likely range 58.0% to 94.3%, 90 answers |
| Contacting the practice | 64.4%likely range 52.7% to 74.6%, 99 answers | 52.6%likely range 30.2% to 74.1%, 94 answers |
| Wait for an appointment | 67.2%likely range 54.4% to 77.8%, 83 answers | 62.0%likely range 37.2% to 81.7%, 86 answers |
| Being listened to | 82.9%likely range 72.2% to 90.0%, 96 answers | 74.8%likely range 50.0% to 89.9%, 91 answers |
| Care and concern | 81.5%likely range 70.7% to 89.0%, 96 answers | 71.7%likely range 46.8% to 88.0%, 90 answers |
| Confidence and trust | 84.8%likely range 74.4% to 91.5%, 95 answers | 89.9%likely range 65.9% to 97.6%, 88 answers |
| Involvement in decisions | 88.7%likely range 78.3% to 94.5%, 86 answers | 76.6%likely range 50.1% to 91.4%, 81 answers |
| Needs met | 80.7%likely range 69.8% to 88.4%, 96 answers | 82.1%likely range 56.7% to 94.1%, 86 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 89.8%likely range 79.5% to 95.3%, 59 patients | 90.1%likely range 82.7% to 94.5%, 101 patients |
| Children at 18 months | 85.9%likely range 75.4% to 92.4%, 64 patients | 86.4%likely range 79.3% to 91.3%, 125 patients |
| Children at 5 years | 83.0%likely range 73.8% to 89.4%, 88 patients | 85.1%likely range 78.5% to 90.0%, 148 patients |
| Women aged 25 to 49 | 69.9%likely range 67.3% to 72.4%, 1,213 patients | 74.6%likely range 72.8% to 76.4%, 2,343 patients |
| Women aged 50 to 64 | 73.6%likely range 70.2% to 76.7%, 697 patients | 76.3%likely range 74.1% to 78.4%, 1,498 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,599August 2026 | 15,365August 2026 |
| Primary care network | Southend East PCN | Southend East PCN |
| Phone | 01702 468443 | 01702 582670 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 85.0% good or very good361 answers, June 2026 |
| Appointments (one month) | 1,600 in August 2026Same day 31.9%; face to face 85.1% | 3,816 in August 2026Same day 26.8%; face to face 86.7% |
| Antibiotic items per STAR-PU (one year) | 0.53England 0.74, April 2025 to March 2026 | 0.68England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.0 qualified permanent4.7 including trainees and locums2,570 patients per permanent GP | 1.1 qualified permanent4.3 including trainees and locums14,053 patients per permanent GP |
| CQC rating (a separate source) | Requires improvement | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.