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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Central Medical Centre and Stonecot Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureCentral Medical CentreSM4 5RT×Stonecot SurgerySM3 9EY×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade91.2likely range 82.8 to 94.991 survey answers83.1likely range 76.1 to 88.2115 survey answers
Label (against the England average)Clearly above the England averageCannot be told apart from the England average
Patients who describe the practice as good91.7%likely range 79.8% to 96.9%, 91 answers79.7%likely range 69.8% to 87.0%, 115 answers
Access (mean of the two below)89.7%likely range 86.1% to 92.4%90.7%likely range 87.8% to 92.8%
Appointments within two weeks of booking99.8%likely range 97.5% to 100.0%, 2,607 appointments98.2%likely range 95.8% to 99.2%, 4,360 appointments
Calls answered by the practice79.4%likely range 72.7% to 84.8%, 3,516 calls83.1%likely range 77.8% to 87.2%, 5,100 calls
More survey questions (not part of the grade)
Getting through on the phone59.9%likely range 44.9% to 73.3%, 88 answers60.5%likely range 49.5% to 70.5%, 110 answers
Reception and admin team91.5%likely range 79.5% to 96.8%, 91 answers86.1%likely range 76.8% to 92.1%, 109 answers
Having a preferred professional45.5%likely range 31.6% to 60.2%, 90 answers32.2%likely range 23.0% to 42.9%, 113 answers
Seeing your preferred professional35.6%likely range 19.4% to 56.0%, 49 answers30.3%likely range 16.5% to 48.9%, 40 answers
Knowing the next step90.0%likely range 77.1% to 96.0%, 86 answers87.2%likely range 77.9% to 92.9%, 106 answers
Contacting the practice80.1%likely range 66.0% to 89.3%, 91 answers73.3%likely range 62.6% to 81.8%, 109 answers
Wait for an appointment82.7%likely range 68.2% to 91.5%, 83 answers83.6%likely range 73.7% to 90.3%, 105 answers
Being listened to98.9%likely range 89.8% to 99.9%, 88 answers88.8%likely range 79.9% to 94.0%, 109 answers
Care and concern96.2%likely range 85.7% to 99.1%, 89 answers85.3%likely range 75.8% to 91.5%, 107 answers
Confidence and trust100.0%likely range 91.7% to 100.0%, 89 answers89.3%likely range 80.5% to 94.4%, 107 answers
Involvement in decisions98.6%likely range 89.0% to 99.8%, 85 answers94.7%likely range 87.1% to 97.9%, 104 answers
Needs met96.8%likely range 86.1% to 99.3%, 85 answers88.8%likely range 79.8% to 94.1%, 107 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months91.0%likely range 82.6% to 95.6%, 78 patients84.9%likely range 75.8% to 90.9%, 86 patients
Children at 18 months83.3%likely range 73.5% to 90.0%, 78 patients85.2%likely range 76.3% to 91.2%, 88 patients
Children at 5 years74.7%likely range 63.8% to 83.1%, 75 patients77.9%likely range 68.6% to 85.1%, 95 patients
Women aged 25 to 4961.0%likely range 58.7% to 63.2%, 1,777 patients68.6%likely range 66.4% to 70.7%, 1,745 patients
Women aged 50 to 6476.2%likely range 73.2% to 78.9%, 844 patients81.4%likely range 78.8% to 83.8%, 930 patients
Facts (NHS England, not part of the grade)
Registered patients9,588August 202610,142August 2026
Primary care networkMorden Plus Health Partners PCNMorden Plus Health Partners PCN
Phone020 86489126020 86445187
Friends and Family Test (its own feedback)100.0% good or very good35 answers, June 202694.5% good or very good235 answers, June 2026
Appointments (one month)4,128 in August 2026Same day 54.2%; face to face 37.5%5,080 in August 2026Same day 47.4%; face to face 57.7%
Antibiotic items per STAR-PU (one year)0.80England 0.74, April 2025 to March 20260.87England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.8 qualified permanent5.8 including trainees and locums2,004 patients per permanent GP5.5 qualified permanent7.4 including trainees and locums1,846 patients per permanent GP
CQC rating (a separate source)GoodOutstanding

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences