Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice score with its 95% interval and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Cavendish Medical Practice and City Health Centre cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Cavendish Medical PracticeB18 7AL× | City Health CentreB17 8LG× |
|---|---|---|
| Practice score (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice score | 81.995% interval 74.6 to 87.475 survey answers | 82.695% interval 78.8 to 85.688 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 77.8%95% interval 67.5% to 85.6%, 75 answers | 81.2%95% interval 76.4% to 85.2%, 88 answers |
| Access (mean of the two below) | 91.3%95% interval 87.3% to 94.1% | 85.7%95% interval 80.1% to 89.6% |
| Appointments within two weeks of booking | 100.0%95% interval 97.0% to 100.0%, 1,919 appointments | 96.1%95% interval 89.8% to 98.6%, 1,359 appointments |
| Calls answered by the practice | 82.6%95% interval 75.1% to 88.1%, 2,715 calls | 75.2%95% interval 66.0% to 82.6%, 2,113 calls |
| More survey questions (not part of the rating) | ||
| Getting through on the phone | 42.4%95% interval 31.9% to 53.5%, 73 answers | 67.3%95% interval 61.3% to 72.7%, 77 answers |
| Reception and admin team | 80.3%95% interval 70.0% to 87.7%, 72 answers | 88.2%95% interval 83.9% to 91.5%, 82 answers |
| Having a preferred professional | 47.4%95% interval 36.7% to 58.3%, 74 answers | 33.0%95% interval 28.0% to 38.5%, 89 answers |
| Seeing your preferred professional | 31.1%95% interval 18.3% to 47.5%, 35 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 70.1%95% interval 58.6% to 79.5%, 67 answers | 78.3%95% interval 72.9% to 82.8%, 79 answers |
| Contacting the practice | 69.4%95% interval 58.1% to 78.8%, 70 answers | 70.5%95% interval 64.9% to 75.5%, 83 answers |
| Wait for an appointment | 39.5%95% interval 28.5% to 51.7%, 62 answers | 67.8%95% interval 61.9% to 73.2%, 77 answers |
| Being listened to | 82.9%95% interval 72.6% to 89.8%, 69 answers | 91.1%95% interval 87.1% to 94.0%, 79 answers |
| Care and concern | 83.4%95% interval 73.2% to 90.2%, 69 answers | 89.5%95% interval 85.2% to 92.6%, 79 answers |
| Confidence and trust | 85.2%95% interval 75.1% to 91.7%, 67 answers | 98.8%95% interval 96.5% to 99.6%, 74 answers |
| Involvement in decisions | 85.8%95% interval 75.9% to 92.1%, 68 answers | 91.5%95% interval 87.3% to 94.4%, 73 answers |
| Needs met | 85.4%95% interval 75.2% to 91.9%, 66 answers | 91.4%95% interval 87.2% to 94.3%, 72 answers |
| Vaccinations and screening (NHS England QOF, not part of the rating) | ||
| Babies at 8 months | 78.7%95% interval 66.9% to 87.1%, 61 patients | 91.1%95% interval 79.3% to 96.5%, 45 patients |
| Children at 18 months | 78.0%95% interval 65.9% to 86.6%, 59 patients | 71.0%95% interval 58.7% to 80.8%, 62 patients |
| Children at 5 years | 82.8%95% interval 71.8% to 90.1%, 64 patients | 77.3%95% interval 63.0% to 87.2%, 44 patients |
| Women aged 25 to 49 | 55.5%95% interval 52.5% to 58.5%, 1,054 patients | 55.3%95% interval 52.0% to 58.6%, 871 patients |
| Women aged 50 to 64 | 71.5%95% interval 67.0% to 75.7%, 411 patients | 71.1%95% interval 64.2% to 77.0%, 190 patients |
| Facts (NHS England, not part of the rating) | ||
| Registered patients | 5,787August 2026 | 4,125August 2026 |
| Primary care network | West Birmingham PCN | West Birmingham PCN |
| Phone | 0121 2550441 | 0845 0730394 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 80.0% good or very good55 answers, June 2026 |
| Appointments (one month) | 2,777 in August 2026Same day 35.8%; face to face 48.1% | 1,977 in August 2026Same day 40.6%; face to face 70.9% |
| Antibiotic items per STAR-PU (one year) | 0.74England 0.74, April 2025 to March 2026 | 0.65England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.3 qualified permanent3.8 including trainees and locums2,528 patients per permanent GP | 1.2 qualified permanent1.2 including trainees and locums3,363 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice score is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How the rating works.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.