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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Castlefields and Wolverhampton Road Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureCastlefieldsST16 1BS×Wolverhampton Road SurgeryST17 4BS×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade75.4likely range 67.0 to 81.7123 survey answers76.1likely range 65.0 to 83.6103 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good75.4%likely range 63.7% to 84.2%, 123 answers77.2%likely range 61.7% to 87.7%, 103 answers
Access (mean of the two below)75.2%likely range 69.4% to 79.6%73.3%likely range 66.4% to 78.5%
Appointments within two weeks of booking84.7%likely range 78.9% to 89.1%, 2,941 appointments82.8%likely range 75.9% to 88.0%, 2,280 appointments
Calls answered by the practiceNot in the grade: no phone dataNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone62.4%likely range 49.8% to 73.5%, 114 answers38.0%likely range 23.9% to 54.6%, 95 answers
Reception and admin team83.0%likely range 71.8% to 90.3%, 118 answers84.9%likely range 70.2% to 93.0%, 102 answers
Having a preferred professional29.5%likely range 19.8% to 41.5%, 122 answers25.5%likely range 14.3% to 41.1%, 103 answers
Seeing your preferred professional15.4%likely range 4.7% to 40.4%, 30 answersNot shown: fewer than 30 answers
Knowing the next step84.0%likely range 72.9% to 91.1%, 116 answers82.7%likely range 66.5% to 92.0%, 89 answers
Contacting the practice66.3%likely range 54.1% to 76.7%, 120 answers64.6%likely range 48.3% to 78.1%, 99 answers
Wait for an appointment68.8%likely range 55.9% to 79.3%, 108 answers67.8%likely range 51.0% to 81.0%, 93 answers
Being listened to91.5%likely range 81.9% to 96.2%, 118 answers81.2%likely range 66.0% to 90.5%, 102 answers
Care and concern90.8%likely range 81.0% to 95.8%, 117 answers84.7%likely range 69.9% to 93.0%, 100 answers
Confidence and trust94.8%likely range 86.3% to 98.1%, 118 answers87.3%likely range 73.1% to 94.6%, 102 answers
Involvement in decisions95.4%likely range 86.5% to 98.5%, 109 answers82.0%likely range 66.0% to 91.5%, 92 answers
Needs met92.2%likely range 82.8% to 96.7%, 118 answers86.2%likely range 71.6% to 93.9%, 100 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months88.2%likely range 81.7% to 92.6%, 136 patients93.7%likely range 86.9% to 97.1%, 95 patients
Children at 18 months89.4%likely range 83.2% to 93.4%, 141 patients89.8%likely range 81.7% to 94.5%, 88 patients
Children at 5 years85.8%likely range 78.7% to 90.8%, 127 patients91.3%likely range 83.0% to 95.7%, 80 patients
Women aged 25 to 4973.6%likely range 71.7% to 75.4%, 2,179 patients68.0%likely range 65.6% to 70.2%, 1,529 patients
Women aged 50 to 6476.0%likely range 73.2% to 78.6%, 959 patients70.5%likely range 67.3% to 73.6%, 825 patients
Facts (NHS England, not part of the grade)
Registered patients11,847August 20269,665August 2026
Primary care networkStafford Town PCNStafford Town PCN
Phone01785 22301201785 258161
Friends and Family Test (its own feedback)84.2% good or very good209 answers, June 202697.2% good or very good36 answers, June 2026
Appointments (one month)6,458 in August 2026Same day 54.6%; face to face 74.8%3,642 in August 2026Same day 37.1%; face to face 79.5%
Antibiotic items per STAR-PU (one year)0.78England 0.74, April 2025 to March 20260.73England 0.74, April 2025 to March 2026
GPs (full-time equivalent)3.2 qualified permanent3.2 including trainees and locums3,672 patients per permanent GP4.6 qualified permanent7.1 including trainees and locums2,113 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences