Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Castlecroft Medical Practice and Penn Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Castlecroft Medical PracticeWV3 8JN× | Penn SurgeryWV3 7LX× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 80.4likely range 64.8 to 87.794 survey answers | 90.2likely range 85.9 to 92.9119 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 84.2%likely range 61.9% to 94.6%, 94 answers | 91.0%likely range 85.3% to 94.6%, 119 answers |
| Access (mean of the two below) | 71.4%likely range 67.8% to 74.4% | 88.1%likely range 83.4% to 91.1%Clearly higher |
| Appointments within two weeks of booking | 87.8%likely range 82.5% to 91.6%, 3,080 appointments | 90.8%likely range 83.7% to 95.1%, 1,562 appointments |
| Calls answered by the practice | 54.9%likely range 50.1% to 59.6%, 8,887 calls | 85.2%likely range 79.2% to 89.6%, 3,719 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 48.4%likely range 27.6% to 69.7%, 91 answers | 91.0%likely range 85.3% to 94.6%, 117 answers |
| Reception and admin team | 83.0%likely range 60.5% to 94.0%, 93 answers | 97.2%likely range 93.0% to 98.9%, 115 answers |
| Having a preferred professional | 40.7%likely range 21.8% to 62.8%, 94 answers | 43.4%likely range 35.7% to 51.5%, 118 answers |
| Seeing your preferred professional | 38.2%likely range 14.5% to 69.2%, 45 answers | 58.1%likely range 45.7% to 69.6%, 51 answers |
| Knowing the next step | 85.4%likely range 62.8% to 95.3%, 90 answers | 90.9%likely range 85.1% to 94.6%, 117 answers |
| Contacting the practice | 67.5%likely range 44.5% to 84.3%, 92 answers | 93.4%likely range 88.2% to 96.4%, 118 answers |
| Wait for an appointment | 69.6%likely range 45.8% to 86.2%, 86 answers | 85.4%likely range 78.7% to 90.3%, 113 answers |
| Being listened to | 93.4%likely range 72.6% to 98.7%, 91 answers | 97.6%likely range 93.6% to 99.1%, 117 answers |
| Care and concern | 87.8%likely range 65.5% to 96.5%, 90 answers | 96.5%likely range 92.1% to 98.5%, 118 answers |
| Confidence and trust | 94.2%likely range 73.7% to 98.9%, 91 answers | 97.6%likely range 93.6% to 99.1%, 118 answers |
| Involvement in decisions | 97.7%likely range 78.4% to 99.8%, 90 answers | 96.2%likely range 91.7% to 98.3%, 115 answers |
| Needs met | 95.5%likely range 75.6% to 99.3%, 92 answers | 95.0%likely range 90.3% to 97.5%, 119 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 89.0%likely range 80.9% to 93.9%, 91 patients | 85.9%likely range 75.4% to 92.4%, 64 patients |
| Children at 18 months | 93.0%likely range 85.6% to 96.8%, 86 patients | 91.3%likely range 83.0% to 95.7%, 80 patients |
| Children at 5 years | 87.0%likely range 79.4% to 92.1%, 108 patients | 80.3%likely range 70.0% to 87.7%, 76 patients |
| Women aged 25 to 49 | 72.6%likely range 70.6% to 74.6%, 1,868 patients | 73.1%likely range 70.5% to 75.6%, 1,146 patients |
| Women aged 50 to 64 | 75.4%likely range 72.9% to 77.7%, 1,203 patients | 82.3%likely range 79.1% to 85.0%, 643 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 12,733August 2026 | 7,028August 2026 |
| Primary care network | Wolverhampton Unity West PCN | Wolverhampton Unity West PCN |
| Phone | 01902 761629 | 01902 333408 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 93.7% good or very good410 answers, June 2026 |
| Appointments (one month) | 4,116 in August 2026Same day 38.7%; face to face 98.0% | 2,709 in August 2026Same day 31.8%; face to face 86.6% |
| Antibiotic items per STAR-PU (one year) | 0.71England 0.74, April 2025 to March 2026 | 0.81England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.2 qualified permanent12.0 including trainees and locums2,049 patients per permanent GP | 4.5 qualified permanent5.3 including trainees and locums1,564 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.