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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Carrfield Medical Centre and Veritas Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureCarrfield Medical CentreS8 9SG×Veritas Health CentreS8 0RT×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade79.0likely range 71.8 to 84.396 survey answers85.1likely range 81.3 to 86.790 survey answers
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good79.2%likely range 69.2% to 86.6%, 96 answers84.1%likely range 82.0% to 86.0%, 90 answers
Access (mean of the two below)78.3%likely range 73.7% to 82.2%87.4%likely range 75.4% to 89.9%
Appointments within two weeks of booking96.4%likely range 92.0% to 98.5%, 2,192 appointments96.9%likely range 84.9% to 99.4%, 520 appointments
Calls answered by the practice60.0%likely range 52.0% to 67.5%, 3,130 callsNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone71.4%likely range 60.1% to 80.6%, 85 answers88.5%likely range 86.6% to 90.1%, 86 answers
Reception and admin team86.2%likely range 76.9% to 92.1%, 93 answers95.5%likely range 94.1% to 96.5%, 85 answers
Having a preferred professional22.3%likely range 14.6% to 32.4%, 96 answers25.5%likely range 23.1% to 27.9%, 88 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step84.9%likely range 75.2% to 91.2%, 90 answers89.6%likely range 87.7% to 91.2%, 82 answers
Contacting the practice79.1%likely range 68.7% to 86.6%, 91 answers77.1%likely range 74.6% to 79.3%, 85 answers
Wait for an appointment62.5%likely range 50.9% to 72.9%, 84 answers82.0%likely range 79.7% to 84.2%, 78 answers
Being listened to84.6%likely range 74.7% to 91.1%, 87 answers79.1%likely range 76.7% to 81.4%, 83 answers
Care and concern82.0%likely range 71.8% to 89.0%, 88 answers85.1%likely range 83.0% to 87.0%, 83 answers
Confidence and trust92.7%likely range 84.4% to 96.7%, 87 answers90.4%likely range 88.6% to 91.9%, 85 answers
Involvement in decisions87.4%likely range 77.8% to 93.2%, 85 answers89.1%likely range 87.1% to 90.8%, 78 answers
Needs met77.7%likely range 66.9% to 85.7%, 87 answers90.6%likely range 88.9% to 92.2%, 84 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months78.7%likely range 68.1% to 86.4%, 75 patients69.2%likely range 42.4% to 87.3%, 13 patients
Children at 18 months75.0%likely range 60.6% to 85.4%, 44 patients77.3%likely range 56.6% to 89.9%, 22 patients
Children at 5 years71.4%likely range 56.4% to 82.8%, 42 patientsFewer than 10 eligible patients
Women aged 25 to 4956.0%likely range 53.6% to 58.3%, 1,702 patients72.1%likely range 66.2% to 77.4%, 244 patients
Women aged 50 to 6466.5%likely range 60.3% to 72.2%, 239 patients74.2%likely range 62.1% to 83.4%, 62 patients
Facts (NHS England, not part of the grade)
Registered patients6,338August 20261,326August 2026
Primary care networkHeeley Plus PCNHeeley Plus PCN
Phone0114 25847240114 2583997
Friends and Family Test (its own feedback)86.7% good or very good375 answers, June 202671.4% good or very good7 answers, June 2026
Appointments (one month)4,486 in August 2026Same day 54.6%; face to face 31.8%544 in August 2026Same day 80.7%; face to face 24.7%
Antibiotic items per STAR-PU (one year)0.51England 0.74, April 2025 to March 20260.50England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.6 qualified permanent2.6 including trainees and locums2,401 patients per permanent GP1.2 qualified permanent2.1 including trainees and locums1,105 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences