Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Carlisle Central Practice and Eden Medical Group cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Carlisle Central PracticeCA1 1EB× | Eden Medical GroupCA2 7AJ× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 69.2likely range 58.8 to 78.2125 survey answers | 64.2likely range 52.4 to 75.0118 survey answers |
| Label (against the England average) | No label | No label |
| Patients who describe the practice as good | 62.7%likely range 47.9% to 75.4%, 125 answers | 56.6%likely range 39.9% to 72.0%, 118 answers |
| Access (mean of the two below) | 84.3%likely range 80.8% to 87.0% | 81.7%likely range 76.7% to 85.1% |
| Appointments within two weeks of booking | 85.2%likely range 80.0% to 89.3%, 3,415 appointments | 91.2%likely range 86.2% to 94.6%, 2,716 appointments |
| Calls answered by the practice | 83.2%likely range 78.7% to 86.9%, 6,649 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 49.7%likely range 35.1% to 64.4%, 117 answers | 31.8%likely range 18.2% to 49.6%, 110 answers |
| Reception and admin team | 77.5%likely range 62.9% to 87.4%, 121 answers | 74.9%likely range 57.5% to 86.8%, 112 answers |
| Having a preferred professional | 18.1%likely range 9.4% to 32.0%, 124 answers | 21.0%likely range 10.6% to 37.5%, 119 answers |
| Seeing your preferred professional | 35.4%likely range 14.3% to 64.2%, 32 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 73.6%likely range 58.3% to 84.7%, 115 answers | 76.7%likely range 59.6% to 88.1%, 113 answers |
| Contacting the practice | 56.2%likely range 41.4% to 69.9%, 122 answers | 56.1%likely range 39.3% to 71.6%, 117 answers |
| Wait for an appointment | 66.7%likely range 50.5% to 79.7%, 105 answers | 62.7%likely range 44.4% to 78.0%, 102 answers |
| Being listened to | 77.5%likely range 62.8% to 87.5%, 119 answers | 75.6%likely range 58.6% to 87.2%, 115 answers |
| Care and concern | 72.7%likely range 57.6% to 83.9%, 118 answers | 72.9%likely range 55.7% to 85.1%, 116 answers |
| Confidence and trust | 80.0%likely range 65.3% to 89.4%, 116 answers | 87.1%likely range 71.5% to 94.8%, 116 answers |
| Involvement in decisions | 85.5%likely range 71.4% to 93.3%, 113 answers | 84.9%likely range 68.5% to 93.6%, 111 answers |
| Needs met | 87.2%likely range 73.8% to 94.3%, 118 answers | 80.4%likely range 63.6% to 90.6%, 114 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 87.5%likely range 80.4% to 92.3%, 120 patients | 96.5%likely range 92.0% to 98.5%, 141 patients |
| Children at 18 months | 85.4%likely range 77.4% to 91.0%, 103 patients | 89.8%likely range 83.3% to 93.9%, 127 patients |
| Children at 5 years | 83.8%likely range 76.6% to 89.2%, 130 patients | 90.8%likely range 85.1% to 94.4%, 152 patients |
| Women aged 25 to 49 | 64.4%likely range 62.5% to 66.2%, 2,504 patients | 66.2%likely range 64.3% to 68.1%, 2,464 patients |
| Women aged 50 to 64 | 67.4%likely range 64.5% to 70.2%, 1,035 patients | 72.0%likely range 69.4% to 74.4%, 1,255 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 13,041August 2026 | 14,827August 2026 |
| Primary care network | Carlisle PCN | Carlisle PCN |
| Phone | 01228 536303 | 01228 524477 |
| Friends and Family Test (its own feedback) | 1 answers in June 2026; shares not published below 5 | 80.0% good or very good100 answers, June 2026 |
| Appointments (one month) | 5,254 in August 2026Same day 39.8%; face to face 62.1% | 6,169 in August 2026Same day 34.9%; face to face 65.1% |
| Antibiotic items per STAR-PU (one year) | 0.75England 0.74, April 2025 to March 2026 | 0.83England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 0.0 qualified permanent1.0 including trainees and locums | 7.1 qualified permanent7.1 including trainees and locums2,084 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.