Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Cantilupe Surgery and Belmont Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Cantilupe SurgeryHR1 2JB× | Belmont Medical CentreHR2 7XT× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 80.9likely range 72.3 to 86.6114 survey answers | 73.9likely range 60.9 to 83.483 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 82.1%likely range 69.9% to 90.1%, 114 answers | 71.4%likely range 52.9% to 84.8%, 83 answers |
| Access (mean of the two below) | 78.1%likely range 74.4% to 81.3% | 79.7%likely range 75.8% to 83.0% |
| Appointments within two weeks of booking | 86.5%likely range 82.3% to 89.9%, 4,792 appointments | 84.1%likely range 78.5% to 88.4%, 3,201 appointments |
| Calls answered by the practice | 69.5%likely range 63.4% to 75.0%, 4,972 calls | 75.3%likely range 69.7% to 80.1%, 5,491 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 61.2%likely range 47.1% to 73.7%, 101 answers | 65.4%likely range 46.3% to 80.6%, 78 answers |
| Reception and admin team | 92.7%likely range 82.1% to 97.3%, 105 answers | 75.2%likely range 56.8% to 87.5%, 83 answers |
| Having a preferred professional | 22.9%likely range 13.8% to 35.5%, 116 answers | 35.8%likely range 20.7% to 54.4%, 82 answers |
| Seeing your preferred professional | 22.2%likely range 7.8% to 48.9%, 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 88.4%likely range 76.9% to 94.6%, 108 answers | 76.6%likely range 57.8% to 88.7%, 79 answers |
| Contacting the practice | 80.1%likely range 67.5% to 88.6%, 112 answers | 65.2%likely range 46.2% to 80.4%, 79 answers |
| Wait for an appointment | 49.3%likely range 36.0% to 62.8%, 104 answers | 55.2%likely range 35.9% to 73.1%, 71 answers |
| Being listened to | 89.7%likely range 78.5% to 95.4%, 110 answers | 75.3%likely range 56.7% to 87.7%, 81 answers |
| Care and concern | 86.2%likely range 74.4% to 93.0%, 111 answers | 76.7%likely range 58.1% to 88.7%, 81 answers |
| Confidence and trust | 100.0%likely range 93.0% to 100.0%, 108 answers | 83.9%likely range 66.1% to 93.2%, 82 answers |
| Involvement in decisions | 96.2%likely range 86.8% to 99.0%, 104 answers | 80.2%likely range 60.5% to 91.5%, 71 answers |
| Needs met | 93.3%likely range 83.3% to 97.5%, 111 answers | 83.9%likely range 65.9% to 93.3%, 80 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 93.2%likely range 85.9% to 96.8%, 88 patients | 87.1%likely range 80.5% to 91.6%, 139 patients |
| Children at 18 months | 94.4%likely range 87.5% to 97.6%, 89 patients | 89.8%likely range 83.6% to 93.8%, 137 patients |
| Children at 5 years | 95.1%likely range 88.0% to 98.1%, 81 patients | 87.3%likely range 80.9% to 91.8%, 142 patients |
| Women aged 25 to 49 | 70.7%likely range 68.5% to 72.8%, 1,704 patients | 73.3%likely range 71.3% to 75.3%, 1,900 patients |
| Women aged 50 to 64 | 78.4%likely range 76.0% to 80.6%, 1,199 patients | 73.5%likely range 70.5% to 76.3%, 893 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 12,431August 2026 | 10,902August 2026 |
| Primary care network | The Wbc (Hereford City) PCN | The Wbc (Hereford City) PCN |
| Phone | 01432 268031 | 01432 354366 |
| Friends and Family Test (its own feedback) | 93.6% good or very good298 answers, June 2026 | 93.3% good or very good327 answers, June 2026 |
| Appointments (one month) | 7,312 in August 2026Same day 54.1%; face to face 37.4% | 4,804 in August 2026Same day 46.3%; face to face 51.3% |
| Antibiotic items per STAR-PU (one year) | 0.76England 0.74, April 2025 to March 2026 | 0.64England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.0 qualified permanent7.4 including trainees and locums2,081 patients per permanent GP | 5.6 qualified permanent7.3 including trainees and locums1,938 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.