Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Canford Heath Group Pract and The Birchwood Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Canford Heath Group PractBH17 8UE× | The Birchwood PracticeBH17 7XW× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 86.4likely range 79.7 to 90.3119 survey answers | 87.7likely range 82.7 to 91.1127 survey answers |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 89.9%likely range 80.4% to 95.1%, 119 answers | 88.5%likely range 81.6% to 93.1%, 127 answers |
| Access (mean of the two below) | 78.2%likely range 73.9% to 82.0% | 85.8%likely range 81.5% to 89.0% |
| Appointments within two weeks of booking | 65.6%likely range 58.0% to 72.5%, 2,466 appointments | 84.6%likely range 77.5% to 89.8%, 2,040 appointmentsClearly higher |
| Calls answered by the practice | 90.8%likely range 86.6% to 93.7%, 5,421 calls | 86.9%likely range 81.9% to 90.7%, 4,748 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 90.5%likely range 80.8% to 95.5%, 114 answers | 82.2%likely range 74.2% to 88.1%, 122 answers |
| Reception and admin team | 93.8%likely range 85.2% to 97.5%, 117 answers | 90.0%likely range 83.2% to 94.3%, 123 answers |
| Having a preferred professional | 51.5%likely range 39.7% to 63.1%, 118 answers | 34.0%likely range 26.1% to 42.9%, 127 answers |
| Seeing your preferred professional | 56.6%likely range 39.7% to 72.2%, 58 answers | 30.5%likely range 17.4% to 47.8%, 36 answers |
| Knowing the next step | 96.8%likely range 89.2% to 99.1%, 115 answers | 89.5%likely range 82.5% to 93.9%, 122 answers |
| Contacting the practice | 89.4%likely range 79.6% to 94.8%, 117 answers | 87.7%likely range 80.6% to 92.5%, 125 answers |
| Wait for an appointment | 67.5%likely range 55.1% to 77.9%, 110 answers | 63.3%likely range 54.0% to 71.7%, 117 answers |
| Being listened to | 96.2%likely range 88.5% to 98.8%, 117 answers | 91.8%likely range 85.4% to 95.5%, 124 answers |
| Care and concern | 93.8%likely range 85.2% to 97.6%, 115 answers | 89.9%likely range 83.1% to 94.1%, 125 answers |
| Confidence and trust | 97.4%likely range 90.2% to 99.3%, 116 answers | 97.3%likely range 92.4% to 99.1%, 122 answers |
| Involvement in decisions | 96.2%likely range 88.1% to 98.9%, 108 answers | 92.0%likely range 85.4% to 95.7%, 119 answers |
| Needs met | 96.2%likely range 88.3% to 98.8%, 115 answers | 96.1%likely range 90.8% to 98.4%, 120 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 96.1%likely range 89.2% to 98.7%, 77 patients | 91.1%likely range 83.4% to 95.4%, 90 patients |
| Children at 18 months | 96.2%likely range 89.4% to 98.7%, 79 patients | 93.1%likely range 86.5% to 96.6%, 102 patients |
| Children at 5 years | 90.8%likely range 83.9% to 94.9%, 109 patients | 89.8%likely range 82.7% to 94.2%, 108 patients |
| Women aged 25 to 49 | 72.4%likely range 70.4% to 74.4%, 1,875 patients | 77.0%likely range 74.9% to 78.9%, 1,711 patients |
| Women aged 50 to 64 | 72.5%likely range 69.7% to 75.1%, 1,072 patients | 81.1%likely range 78.6% to 83.4%, 995 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 12,120August 2026 | 10,442August 2026 |
| Primary care network | Poole North PCN | Poole North PCN |
| Phone | 01202 772540 | 01202 697639 |
| Friends and Family Test (its own feedback) | 95.7% good or very good304 answers, June 2026 | 97.3% good or very good338 answers, June 2026 |
| Appointments (one month) | 5,604 in August 2026Same day 24.8%; face to face 78.1% | 4,207 in August 2026Same day 38.2%; face to face 72.9% |
| Antibiotic items per STAR-PU (one year) | 0.91England 0.74, April 2025 to March 2026 | 0.71England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.9 qualified permanent5.0 including trainees and locums3,081 patients per permanent GP | 5.7 qualified permanent7.3 including trainees and locums1,824 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.