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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Calder View Surgery and Eightlands Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureCalder View SurgeryWF13 1HN×Eightlands SurgeryWF13 1HN×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade87.2likely range 82.1 to 90.595 survey answers80.4likely range 73.9 to 85.292 survey answers
Label (against the England average)Clearly above the England averageCannot be told apart from the England average
Patients who describe the practice as good88.9%likely range 82.4% to 93.2%, 95 answers78.0%likely range 69.1% to 84.8%, 92 answers
Access (mean of the two below)83.2%likely range 75.3% to 87.2%85.7%likely range 80.2% to 88.3%
Appointments within two weeks of booking92.7%likely range 84.8% to 96.7%, 1,197 appointments95.2%likely range 89.7% to 97.8%, 1,800 appointments
Calls answered by the practiceNot in the grade: no phone dataNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone79.5%likely range 71.7% to 85.6%, 91 answers65.9%likely range 56.1% to 74.4%, 88 answers
Reception and admin team94.6%likely range 89.3% to 97.3%, 94 answers82.0%likely range 73.5% to 88.2%, 90 answers
Having a preferred professional45.3%likely range 37.1% to 53.7%, 96 answers40.1%likely range 31.3% to 49.7%, 92 answers
Seeing your preferred professionalNot shown: fewer than 30 answers44.4%likely range 29.1% to 61.0%, 31 answers
Knowing the next step83.1%likely range 75.7% to 88.6%, 93 answers87.0%likely range 79.0% to 92.3%, 86 answers
Contacting the practice84.6%likely range 77.4% to 89.8%, 94 answers75.4%likely range 66.2% to 82.7%, 89 answers
Wait for an appointment84.1%likely range 76.7% to 89.5%, 89 answers83.9%likely range 75.0% to 90.1%, 79 answers
Being listened to90.6%likely range 84.3% to 94.5%, 93 answers78.7%likely range 69.7% to 85.6%, 88 answers
Care and concern94.4%likely range 89.0% to 97.2%, 93 answers85.6%likely range 77.4% to 91.2%, 88 answers
Confidence and trust96.3%likely range 91.4% to 98.5%, 91 answers91.0%likely range 83.7% to 95.2%, 86 answers
Involvement in decisions94.7%likely range 89.2% to 97.4%, 90 answers87.9%likely range 79.8% to 93.0%, 84 answers
Needs met94.3%likely range 88.8% to 97.2%, 90 answers92.1%likely range 85.1% to 96.0%, 87 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months85.4%likely range 76.6% to 91.3%, 89 patients96.1%likely range 89.2% to 98.7%, 77 patients
Children at 18 months81.7%likely range 72.0% to 88.6%, 82 patients93.2%likely range 83.8% to 97.3%, 59 patients
Children at 5 years87.1%likely range 76.6% to 93.3%, 62 patients89.2%likely range 80.7% to 94.2%, 83 patients
Women aged 25 to 4973.2%likely range 70.6% to 75.8%, 1,099 patients76.5%likely range 73.9% to 78.9%, 1,076 patients
Women aged 50 to 6486.0%likely range 82.6% to 88.8%, 471 patients83.7%likely range 80.2% to 86.6%, 508 patients
Facts (NHS England, not part of the grade)
Registered patients6,076August 20266,595August 2026
Primary care network3 Centres PCN3 Centres PCN
Phone01924 35159901924 767303
Friends and Family Test (its own feedback)98.9% good or very good178 answers, June 202695.6% good or very good316 answers, June 2026
Appointments (one month)4,278 in August 2026Same day 38.2%; face to face 97.3%2,741 in August 2026Same day 58.3%; face to face 98.6%
Antibiotic items per STAR-PU (one year)0.92England 0.74, April 2025 to March 20261.07England 0.74, April 2025 to March 2026
GPs (full-time equivalent)0.4 qualified permanent0.4 including trainees and locums2.5 qualified permanent4.8 including trainees and locums2,674 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences