Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Brownhill Surgery and Blakewater Healthcare cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Brownhill SurgeryBB1 9BA× | Blakewater HealthcareBB1 9SR× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 79.6likely range 74.1 to 84.1105 survey answers | 68.7likely range 52.4 to 80.177 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 75.3%likely range 67.7% to 81.6%, 105 answers | 69.7%likely range 46.4% to 85.9%, 77 answers |
| Access (mean of the two below) | 89.4%likely range 85.5% to 92.0%Clearly higher | 66.3%likely range 63.6% to 68.4% |
| Appointments within two weeks of booking | 91.3%likely range 85.6% to 94.9%, 2,218 appointments | 93.8%likely range 89.5% to 96.4%, 2,943 appointments |
| Calls answered by the practice | 87.3%likely range 82.1% to 91.2%, 4,359 callsClearly higher | 38.6%likely range 35.4% to 41.9%, 17,845 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 60.4%likely range 52.2% to 68.0%, 102 answers | 53.8%likely range 31.6% to 74.6%, 74 answers |
| Reception and admin team | 84.8%likely range 78.0% to 89.8%, 101 answers | 70.3%likely range 46.5% to 86.6%, 74 answers |
| Having a preferred professional | 27.8%likely range 21.2% to 35.6%, 104 answers | 39.5%likely range 20.4% to 62.5%, 75 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 75.3%likely range 67.5% to 81.7%, 101 answers | 77.5%likely range 53.3% to 91.2%, 72 answers |
| Contacting the practice | 70.6%likely range 62.6% to 77.4%, 102 answers | 67.1%likely range 43.7% to 84.2%, 76 answers |
| Wait for an appointment | 88.5%likely range 81.9% to 92.9%, 94 answers | 64.1%likely range 39.8% to 82.8%, 69 answers |
| Being listened to | 88.2%likely range 81.8% to 92.6%, 100 answers | 76.0%likely range 52.3% to 90.1%, 75 answers |
| Care and concern | 84.4%likely range 77.5% to 89.5%, 101 answers | 72.4%likely range 48.8% to 87.8%, 76 answers |
| Confidence and trust | 89.3%likely range 83.1% to 93.4%, 100 answers | 87.2%likely range 64.5% to 96.2%, 75 answers |
| Involvement in decisions | 91.0%likely range 85.1% to 94.8%, 99 answers | 83.4%likely range 59.5% to 94.5%, 71 answers |
| Needs met | 92.1%likely range 86.5% to 95.5%, 102 answers | 82.9%likely range 59.3% to 94.2%, 73 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 86.4%likely range 77.7% to 92.0%, 88 patients | 97.0%likely range 92.5% to 98.8%, 133 patients |
| Children at 18 months | 85.2%likely range 76.3% to 91.2%, 88 patients | 97.5%likely range 92.8% to 99.1%, 118 patients |
| Children at 5 years | 86.4%likely range 77.3% to 92.2%, 81 patients | 97.2%likely range 93.1% to 98.9%, 145 patients |
| Women aged 25 to 49 | 73.8%likely range 71.0% to 76.3%, 1,063 patients | 53.2%likely range 50.9% to 55.5%, 1,831 patients |
| Women aged 50 to 64 | 87.8%likely range 84.7% to 90.3%, 516 patients | 67.2%likely range 64.0% to 70.2%, 871 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,363August 2026 | 10,721August 2026 |
| Primary care network | Blackburn North PCN | Blackburn North PCN |
| Phone | 01254 247477 | 01254 360158 |
| Friends and Family Test (its own feedback) | 87.0% good or very good46 answers, June 2026 | 90.3% good or very good62 answers, June 2026 |
| Appointments (one month) | 2,617 in August 2026Same day 59.8%; face to face 74.1% | 4,907 in August 2026Same day 53.8%; face to face 61.1% |
| Antibiotic items per STAR-PU (one year) | 0.59England 0.74, April 2025 to March 2026 | 0.95England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.1 qualified permanent6.8 including trainees and locums2,964 patients per permanent GP | 3.1 qualified permanent3.9 including trainees and locums3,422 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.