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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Braithwaite Rd Surgery and Lowton & Platt Bridge Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureBraithwaite Rd SurgeryWA3 2HY×Lowton & Platt Bridge SurgeryWA3 2AQ×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade81.1likely range 76.0 to 85.3113 survey answers82.2likely range 76.1 to 86.797 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good75.9%likely range 68.8% to 81.8%, 113 answers81.0%likely range 72.5% to 87.3%, 97 answers
Access (mean of the two below)93.2%likely range 88.8% to 95.7%Clearly higher84.9%likely range 80.1% to 88.1%
Appointments within two weeks of booking97.7%likely range 92.7% to 99.3%, 1,580 appointments96.6%likely range 90.6% to 98.8%, 1,421 appointments
Calls answered by the practice88.7%likely range 81.4% to 93.3%, 2,301 callsClearly higher73.1%likely range 65.7% to 79.3%, 3,374 calls
More survey questions (not part of the grade)
Getting through on the phone58.9%likely range 51.1% to 66.3%, 109 answers72.0%likely range 62.6% to 79.9%, 92 answers
Reception and admin team83.0%likely range 76.4% to 88.0%, 111 answers89.8%likely range 82.4% to 94.3%, 93 answers
Having a preferred professional49.7%likely range 42.1% to 57.2%, 113 answers45.1%likely range 36.0% to 54.5%, 97 answers
Seeing your preferred professional59.7%likely range 48.2% to 70.3%, 51 answers32.4%likely range 20.0% to 47.9%, 38 answers
Knowing the next step84.7%likely range 78.3% to 89.5%, 108 answers84.1%likely range 75.5% to 90.0%, 89 answers
Contacting the practice68.6%likely range 61.1% to 75.3%, 111 answers78.2%likely range 69.1% to 85.1%, 92 answers
Wait for an appointment82.5%likely range 75.6% to 87.7%, 104 answers64.4%likely range 54.5% to 73.3%, 88 answers
Being listened to85.4%likely range 79.1% to 90.0%, 112 answers93.4%likely range 86.9% to 96.8%, 93 answers
Care and concern86.4%likely range 80.3% to 90.9%, 111 answers93.4%likely range 86.8% to 96.8%, 92 answers
Confidence and trust87.1%likely range 81.1% to 91.5%, 111 answers94.7%likely range 88.5% to 97.7%, 92 answers
Involvement in decisions88.5%likely range 82.4% to 92.7%, 104 answers92.8%likely range 86.0% to 96.4%, 91 answers
Needs met89.6%likely range 83.9% to 93.5%, 110 answers97.7%likely range 92.6% to 99.3%, 94 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months93.9%likely range 80.4% to 98.3%, 33 patients91.5%likely range 81.6% to 96.3%, 59 patients
Children at 18 months91.5%likely range 80.1% to 96.6%, 47 patients94.0%likely range 85.6% to 97.7%, 67 patients
Children at 5 years94.2%likely range 84.4% to 98.0%, 52 patients84.8%likely range 74.3% to 91.6%, 66 patients
Women aged 25 to 4980.6%likely range 77.6% to 83.3%, 752 patients75.2%likely range 72.3% to 77.8%, 951 patients
Women aged 50 to 6481.3%likely range 77.5% to 84.6%, 466 patients76.3%likely range 72.4% to 79.8%, 498 patients
Facts (NHS England, not part of the grade)
Registered patients5,081August 20265,698August 2026
Primary care networkLiga Wigan PCNLiga Wigan PCN
Phone01942 71822101942 557743
Friends and Family Test (its own feedback)93.8% good or very good48 answers, June 202692.0% good or very good50 answers, June 2026
Appointments (one month)2,071 in August 2026Same day 45.7%; face to face 56.3%2,378 in August 2026Same day 36.2%; face to face 64.4%
Antibiotic items per STAR-PU (one year)0.87England 0.74, April 2025 to March 20260.94England 0.74, April 2025 to March 2026
GPs (full-time equivalent)1.2 qualified permanent1.2 including trainees and locums4,142 patients per permanent GP0.0 qualified permanent1.6 including trainees and locums
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences