Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice score with its 95% interval and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Bousfield Surgery - Dr Shah’s Practice score is clearly higher than Kirkdale Medical Centre’s: its 95% interval lies wholly above.
| Measure | Bousfield Surgery - Dr ShahL4 4PP× | Kirkdale Medical CentreL4 4QJ× |
|---|---|---|
| Practice score (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice score | 85.395% interval 81.0 to 88.382 survey answersClearly higher | 70.595% interval 66.5 to 74.096 survey answers |
| Label (against the England average) | Clearly above the England average | No label |
| Patients who describe the practice as good | 84.4%95% interval 79.1% to 88.6%, 82 answersClearly higher | 67.8%95% interval 62.9% to 72.4%, 96 answers |
| Access (mean of the two below) | 87.3%95% interval 79.8% to 89.6% | 76.6%95% interval 69.7% to 81.3% |
| Appointments within two weeks of booking | 96.8%95% interval 89.3% to 99.1%, 999 appointments | 91.5%95% interval 80.9% to 96.5%, 801 appointments |
| Calls answered by the practice | Not in the grade: no phone data | 61.6%95% interval 52.7% to 69.7%, 2,528 calls |
| More survey questions (not part of the rating) | ||
| Getting through on the phone | 57.7%95% interval 50.9% to 64.1%, 77 answers | 51.1%95% interval 46.0% to 56.3%, 93 answers |
| Reception and admin team | 91.5%95% interval 87.1% to 94.5%, 79 answers | 75.1%95% interval 70.4% to 79.3%, 95 answers |
| Having a preferred professional | 26.1%95% interval 20.8% to 32.3%, 81 answers | 24.5%95% interval 20.3% to 29.2%, 94 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 73.9%95% interval 67.6% to 79.4%, 76 answers | 74.7%95% interval 69.7% to 79.1%, 85 answers |
| Contacting the practice | 72.7%95% interval 66.4% to 78.2%, 78 answers | 47.9%95% interval 42.7% to 53.1%, 93 answers |
| Wait for an appointment | 78.1%95% interval 71.9% to 83.2%, 74 answers | 74.8%95% interval 69.5% to 79.4%, 77 answers |
| Being listened to | 94.8%95% interval 91.1% to 97.0%, 81 answers | 80.9%95% interval 76.5% to 84.7%, 93 answers |
| Care and concern | 90.7%95% interval 86.2% to 93.9%, 79 answers | 80.1%95% interval 75.6% to 83.9%, 93 answers |
| Confidence and trust | 92.7%95% interval 88.6% to 95.5%, 81 answers | 91.7%95% interval 88.2% to 94.2%, 87 answers |
| Involvement in decisions | 96.9%95% interval 93.7% to 98.5%, 80 answers | 90.1%95% interval 86.2% to 92.9%, 82 answers |
| Needs met | 93.0%95% interval 88.7% to 95.7%, 78 answers | 89.3%95% interval 85.6% to 92.1%, 91 answers |
| Vaccinations and screening (NHS England QOF, not part of the rating) | ||
| Babies at 8 months | 71.0%95% interval 53.4% to 83.9%, 31 patients | 76.2%95% interval 54.9% to 89.4%, 21 patients |
| Children at 18 months | 69.2%95% interval 50.0% to 83.5%, 26 patients | 68.2%95% interval 47.3% to 83.6%, 22 patients |
| Children at 5 years | 58.8%95% interval 42.2% to 73.6%, 34 patients | 54.8%95% interval 37.8% to 70.8%, 31 patients |
| Women aged 25 to 49 | 65.8%95% interval 61.4% to 69.9%, 479 patients | 59.3%95% interval 54.8% to 63.6%, 481 patients |
| Women aged 50 to 64 | 72.0%95% interval 65.8% to 77.5%, 225 patients | 63.7%95% interval 57.3% to 69.7%, 226 patients |
| Facts (NHS England, not part of the rating) | ||
| Registered patients | 2,609August 2026 | 2,741August 2026 |
| Primary care network | North Liverpool PCN | North Liverpool PCN |
| Phone | 0151 2071468 | 0151 2070950 |
| Friends and Family Test (its own feedback) | 81.4% good or very good43 answers, June 2026 | 91.7% good or very good24 answers, June 2026 |
| Appointments (one month) | 1,114 in August 2026Same day 46.1%; face to face 63.6% | 817 in August 2026Same day 53.5%; face to face 50.4% |
| Antibiotic items per STAR-PU (one year) | 1.01England 0.74, April 2025 to March 2026 | 0.93England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 0.7 qualified permanent0.7 including trainees and locums | 1.0 qualified permanent1.5 including trainees and locums2,741 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice score is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How the rating works.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.