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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Boundary House Medical Centre and Conway Road Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureBoundary House Medical CentreM33 2RH×Conway Road Medical PracticeM33 2TB×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade90.1likely range 79.3 to 94.6101 survey answers85.4likely range 69.9 to 92.298 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good90.4%likely range 75.0% to 96.7%, 101 answers85.9%likely range 63.8% to 95.5%, 98 answers
Access (mean of the two below)89.2%likely range 85.8% to 91.8%84.2%likely range 80.7% to 87.0%
Appointments within two weeks of booking98.7%likely range 95.8% to 99.6%, 2,930 appointmentsClearly higher85.9%likely range 81.2% to 89.6%, 3,991 appointments
Calls answered by the practice79.7%likely range 73.5% to 84.7%, 4,123 calls82.4%likely range 77.2% to 86.6%, 5,304 calls
More survey questions (not part of the grade)
Getting through on the phone88.7%likely range 71.3% to 96.1%, 86 answers84.6%likely range 61.7% to 94.9%, 94 answers
Reception and admin team98.2%likely range 85.1% to 99.8%, 94 answers98.3%likely range 79.5% to 99.9%, 96 answers
Having a preferred professional30.2%likely range 16.9% to 47.9%, 101 answers30.2%likely range 14.1% to 53.1%, 98 answers
Seeing your preferred professional73.1%likely range 42.6% to 90.8%, 35 answers30.4%likely range 7.8% to 69.3%, 31 answers
Knowing the next step92.1%likely range 76.5% to 97.7%, 94 answers93.4%likely range 72.4% to 98.7%, 94 answers
Contacting the practice91.8%likely range 76.2% to 97.5%, 95 answers90.5%likely range 68.8% to 97.6%, 95 answers
Wait for an appointment98.5%likely range 85.5% to 99.9%, 93 answers86.0%likely range 62.2% to 95.8%, 87 answers
Being listened to94.0%likely range 79.4% to 98.5%, 97 answers96.6%likely range 76.6% to 99.6%, 93 answers
Care and concern95.4%likely range 81.3% to 99.0%, 97 answers96.5%likely range 76.4% to 99.6%, 93 answers
Confidence and trust98.9%likely range 86.6% to 99.9%, 98 answers100.0%likely range 81.4% to 100.0%, 91 answers
Involvement in decisions97.2%likely range 83.3% to 99.6%, 92 answers100.0%likely range 80.7% to 100.0%, 87 answers
Needs met96.3%likely range 82.4% to 99.3%, 95 answers100.0%likely range 81.4% to 100.0%, 91 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months89.7%likely range 81.5% to 94.5%, 87 patients91.1%likely range 84.8% to 95.0%, 124 patients
Children at 18 months85.1%likely range 76.5% to 90.9%, 94 patients95.3%likely range 90.1% to 97.8%, 127 patients
Children at 5 years91.2%likely range 84.5% to 95.1%, 113 patients93.4%likely range 88.8% to 96.2%, 181 patients
Women aged 25 to 4977.7%likely range 75.8% to 79.5%, 1,944 patients76.5%likely range 74.9% to 78.1%, 2,634 patients
Women aged 50 to 6479.8%likely range 77.1% to 82.2%, 963 patients84.1%likely range 81.7% to 86.2%, 994 patients
Facts (NHS England, not part of the grade)
Registered patients11,105August 202613,714August 2026
Primary care networkSale Central PCNSale Central PCN
Phone0161 97299990161 9731151
Friends and Family Test (its own feedback)96.6% good or very good445 answers, June 202696.7% good or very good424 answers, June 2026
Appointments (one month)4,724 in August 2026Same day 49.7%; face to face 65.8%4,128 in August 2026Same day 34.4%; face to face 63.4%
Antibiotic items per STAR-PU (one year)0.89England 0.74, April 2025 to March 20260.70England 0.74, April 2025 to March 2026
GPs (full-time equivalent)7.7 qualified permanent12.4 including trainees and locums1,436 patients per permanent GP6.8 qualified permanent10.4 including trainees and locums2,033 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences