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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Bodmin Road Health Centre and Firsway Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureBodmin Road Health CentreM33 5JH×Firsway Health CentreM33 4BR×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade78.5likely range 70.2 to 84.1105 survey answers82.0likely range 66.9 to 90.9116 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good82.9%likely range 71.2% to 90.5%, 105 answers78.2%likely range 56.6% to 90.8%, 116 answers
Access (mean of the two below)68.2%likely range 62.7% to 73.0%90.8%likely range 88.2% to 92.7%Clearly higher
Appointments within two weeks of booking61.5%likely range 52.9% to 69.5%, 1,966 appointments97.7%likely range 95.1% to 99.0%, 3,815 appointmentsClearly higher
Calls answered by the practice74.7%likely range 68.1% to 80.3%, 4,013 calls83.8%likely range 79.3% to 87.4%, 6,633 calls
More survey questions (not part of the grade)
Getting through on the phone72.1%likely range 59.0% to 82.2%, 99 answers62.2%likely range 39.8% to 80.4%, 105 answers
Reception and admin team87.8%likely range 76.9% to 94.0%, 103 answers87.4%likely range 66.5% to 96.0%, 112 answers
Having a preferred professional32.4%likely range 21.8% to 45.1%, 107 answers33.7%likely range 17.2% to 55.3%, 116 answers
Seeing your preferred professionalNot shown: fewer than 30 answers54.6%likely range 21.6% to 84.0%, 36 answers
Knowing the next step95.2%likely range 86.1% to 98.4%, 102 answers84.3%likely range 63.0% to 94.4%, 113 answers
Contacting the practice88.7%likely range 78.1% to 94.5%, 106 answers79.5%likely range 57.9% to 91.7%, 114 answers
Wait for an appointment77.6%likely range 64.5% to 86.8%, 94 answers67.3%likely range 44.5% to 84.1%, 105 answers
Being listened to92.9%likely range 83.0% to 97.2%, 102 answers89.8%likely range 69.3% to 97.2%, 111 answers
Care and concern92.4%likely range 82.3% to 96.9%, 100 answers91.7%likely range 71.7% to 97.9%, 112 answers
Confidence and trust98.7%likely range 91.3% to 99.8%, 102 answers86.8%likely range 65.7% to 95.8%, 111 answers
Involvement in decisions96.7%likely range 88.2% to 99.1%, 100 answers91.0%likely range 70.0% to 97.8%, 105 answers
Needs met98.2%likely range 90.5% to 99.7%, 102 answers84.9%likely range 63.6% to 94.8%, 112 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months87.7%likely range 77.5% to 93.6%, 65 patients93.8%likely range 87.0% to 97.1%, 96 patients
Children at 18 months94.5%likely range 86.7% to 97.8%, 73 patients91.6%likely range 85.2% to 95.4%, 119 patients
Children at 5 years87.3%likely range 78.2% to 93.0%, 79 patients83.6%likely range 76.7% to 88.7%, 146 patients
Women aged 25 to 4976.1%likely range 73.8% to 78.2%, 1,434 patients75.4%likely range 73.6% to 77.1%, 2,355 patients
Women aged 50 to 6476.8%likely range 73.5% to 79.8%, 681 patients80.7%likely range 78.6% to 82.7%, 1,386 patients
Facts (NHS England, not part of the grade)
Registered patients8,822August 202615,158August 2026
Primary care networkSale Central PCNSale Central PCN
Phone0161 96246250161 9050310
Friends and Family Test (its own feedback)93.1% good or very good318 answers, June 202696.1% good or very good634 answers, June 2026
Appointments (one month)2,659 in August 2026Same day 29.6%; face to face 75.2%5,969 in August 2026Same day 31.8%; face to face 61.2%
Antibiotic items per STAR-PU (one year)0.79England 0.74, April 2025 to March 20260.56England 0.74, April 2025 to March 2026
GPs (full-time equivalent)3.8 qualified permanent9.2 including trainees and locums2,297 patients per permanent GP8.7 qualified permanent16.2 including trainees and locums1,749 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences