Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Birchdale Road Medical Centre and Westbury Road Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Birchdale Road Medical CentreE7 8AR× | Westbury Road Medical PracticeE7 8BU× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 80.7likely range 76.0 to 84.472 survey answers | 79.5likely range 72.7 to 84.683 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 79.0%likely range 73.0% to 83.9%, 72 answers | 78.7%likely range 69.3% to 85.9%, 83 answers |
| Access (mean of the two below) | 84.4%likely range 77.5% to 88.9% | 81.1%likely range 76.4% to 85.0% |
| Appointments within two weeks of booking | 96.4%likely range 87.7% to 99.0%, 851 appointments | 99.8%likely range 96.0% to 100.0%, 1,546 appointments |
| Calls answered by the practice | 72.4%likely range 61.7% to 80.9%, 1,682 calls | 62.2%likely range 53.7% to 70.0%, 2,752 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 84.6%likely range 79.1% to 88.9%, 71 answers | 63.2%likely range 52.9% to 72.4%, 82 answers |
| Reception and admin team | 90.7%likely range 86.0% to 93.9%, 71 answers | 85.6%likely range 76.9% to 91.4%, 82 answers |
| Having a preferred professional | 56.9%likely range 50.1% to 63.4%, 71 answers | 56.4%likely range 46.0% to 66.2%, 81 answers |
| Seeing your preferred professional | 39.6%likely range 31.3% to 48.5%, 42 answers | 53.3%likely range 38.9% to 67.2%, 41 answers |
| Knowing the next step | 93.3%likely range 89.0% to 96.0%, 70 answers | 82.5%likely range 73.1% to 89.0%, 79 answers |
| Contacting the practice | 79.8%likely range 73.8% to 84.8%, 70 answers | 73.4%likely range 63.5% to 81.4%, 82 answers |
| Wait for an appointment | 66.3%likely range 59.0% to 72.9%, 60 answers | 65.8%likely range 54.6% to 75.5%, 69 answers |
| Being listened to | 80.7%likely range 74.6% to 85.6%, 68 answers | 91.3%likely range 83.5% to 95.7%, 78 answers |
| Care and concern | 81.6%likely range 75.6% to 86.4%, 68 answers | 86.3%likely range 77.4% to 92.0%, 77 answers |
| Confidence and trust | 95.2%likely range 91.3% to 97.4%, 69 answers | 94.2%likely range 87.1% to 97.5%, 78 answers |
| Involvement in decisions | 92.1%likely range 87.3% to 95.1%, 65 answers | 92.9%likely range 85.2% to 96.7%, 75 answers |
| Needs met | 89.0%likely range 83.7% to 92.7%, 65 answers | 94.9%likely range 88.0% to 97.9%, 77 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 80.0%likely range 60.9% to 91.1%, 25 patients | 95.0%likely range 88.8% to 97.8%, 100 patients |
| Children at 18 months | 82.2%likely range 68.7% to 90.7%, 45 patients | 92.7%likely range 85.7% to 96.4%, 96 patients |
| Children at 5 years | 88.9%likely range 71.9% to 96.1%, 27 patients | 88.7%likely range 79.3% to 94.2%, 71 patients |
| Women aged 25 to 49 | 64.1%likely range 59.8% to 68.2%, 496 patients | 62.1%likely range 59.5% to 64.8%, 1,281 patients |
| Women aged 50 to 64 | 87.8%likely range 82.1% to 91.9%, 172 patients | 81.2%likely range 76.7% to 85.0%, 340 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 2,962August 2026 | 6,490August 2026 |
| Primary care network | Newham North East 1 PCN | Newham North East 1 PCN |
| Phone | 020 84721600 | 020 84724123 |
| Friends and Family Test (its own feedback) | 100.0% good or very good24 answers, June 2026 | 80.0% good or very good5 answers, June 2026 |
| Appointments (one month) | 1,130 in August 2026Same day 24.1%; face to face 71.2% | 2,388 in August 2026Same day 35.5%; face to face 66.7% |
| Antibiotic items per STAR-PU (one year) | 0.76England 0.74, April 2025 to March 2026 | 0.69England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.4 qualified permanent1.5 including trainees and locums2,136 patients per permanent GP | 2.5 qualified permanent3.2 including trainees and locums2,562 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.