Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Southbourne Practice’s Practice Grade is clearly higher than Beaufort Road Surgery’s: its likely range lies wholly above.
| Measure | Beaufort Road SurgeryBH6 5AJ× | Southbourne PracticeBH6 5BF× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 79.2likely range 71.3 to 84.6115 survey answers | 90.5likely range 86.1 to 92.7110 survey answersClearly higher |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 81.1%likely range 70.0% to 88.7%, 115 answers | 94.5%likely range 88.5% to 97.4%, 110 answers |
| Access (mean of the two below) | 74.5%likely range 70.1% to 78.2% | 80.9%likely range 76.8% to 84.3% |
| Appointments within two weeks of booking | 73.2%likely range 66.7% to 78.7%, 3,177 appointments | 92.3%likely range 87.8% to 95.2%, 3,104 appointmentsClearly higher |
| Calls answered by the practice | 75.7%likely range 69.9% to 80.7%, 4,984 calls | 69.5%likely range 62.5% to 75.7%, 3,835 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 70.5%likely range 58.2% to 80.4%, 108 answers | 55.6%likely range 46.1% to 64.7%, 105 answers |
| Reception and admin team | 93.9%likely range 85.3% to 97.6%, 114 answers | 90.4%likely range 83.5% to 94.7%, 108 answers |
| Having a preferred professional | 44.8%likely range 33.4% to 56.8%, 115 answers | 32.9%likely range 24.8% to 42.1%, 109 answers |
| Seeing your preferred professional | 61.5%likely range 44.0% to 76.5%, 55 answers | 54.6%likely range 39.4% to 69.0%, 41 answers |
| Knowing the next step | 96.2%likely range 88.4% to 98.9%, 112 answers | 91.3%likely range 84.5% to 95.3%, 109 answers |
| Contacting the practice | 89.8%likely range 80.1% to 95.0%, 114 answers | 90.4%likely range 83.5% to 94.6%, 110 answers |
| Wait for an appointment | 69.9%likely range 57.5% to 79.9%, 108 answers | 63.4%likely range 53.7% to 72.1%, 102 answers |
| Being listened to | 89.2%likely range 79.4% to 94.7%, 113 answers | 95.8%likely range 90.3% to 98.3%, 110 answers |
| Care and concern | 92.5%likely range 83.5% to 96.8%, 113 answers | 92.9%likely range 86.6% to 96.4%, 110 answers |
| Confidence and trust | 95.6%likely range 87.6% to 98.5%, 113 answers | 97.7%likely range 92.9% to 99.3%, 110 answers |
| Involvement in decisions | 98.1%likely range 91.1% to 99.6%, 113 answers | 94.5%likely range 88.2% to 97.5%, 101 answers |
| Needs met | 92.4%likely range 83.3% to 96.7%, 113 answers | 98.8%likely range 94.5% to 99.8%, 108 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 91.0%likely range 83.3% to 95.4%, 89 patients | 96.2%likely range 87.0% to 98.9%, 52 patients |
| Children at 18 months | 91.5%likely range 84.1% to 95.6%, 94 patients | 87.3%likely range 76.0% to 93.7%, 55 patients |
| Children at 5 years | 94.7%likely range 89.0% to 97.6%, 114 patients | 94.0%likely range 86.8% to 97.4%, 84 patients |
| Women aged 25 to 49 | 69.5%likely range 67.5% to 71.6%, 1,954 patients | 80.0%likely range 77.8% to 82.0%, 1,369 patients |
| Women aged 50 to 64 | 73.1%likely range 70.4% to 75.6%, 1,111 patients | 77.1%likely range 74.3% to 79.7%, 923 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 11,545August 2026 | 8,724August 2026 |
| Primary care network | Bournemouth East Collaborative PCN | Bournemouth East Collaborative PCN |
| Phone | 01202 433081 | 01202 427878 |
| Friends and Family Test (its own feedback) | 93.6% good or very good125 answers, June 2026 | 96.7% good or very good302 answers, June 2026 |
| Appointments (one month) | 4,533 in August 2026Same day 30.6%; face to face 81.0% | 4,873 in August 2026Same day 63.8%; face to face 40.7% |
| Antibiotic items per STAR-PU (one year) | 0.70England 0.74, April 2025 to March 2026 | 0.75England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 8.5 qualified permanent10.6 including trainees and locums1,364 patients per permanent GP | 6.4 qualified permanent6.4 including trainees and locums1,363 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.