Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice score with its 95% interval and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Arran Medical Centre and Green Lane Surgery cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Arran Medical CentreB36 0SZ× | Green Lane SurgeryB36 0SZ× |
|---|---|---|
| Practice score (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice score | 79.895% interval 72.7 to 84.980 survey answers | 83.695% interval 78.3 to 87.5110 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 80.0%95% interval 70.8% to 86.8%, 80 answers | 84.1%95% interval 76.6% to 89.4%, 110 answers |
| Access (mean of the two below) | 79.3%95% interval 68.7% to 85.1% | 82.4%95% interval 78.6% to 85.5% |
| Appointments within two weeks of booking | 88.8%95% interval 78.2% to 94.6%, 892 appointments | 83.1%95% interval 77.3% to 87.7%, 2,996 appointments |
| Calls answered by the practice | Not in the grade: no phone data | 81.5%95% interval 76.5% to 85.7%, 5,661 calls |
| More survey questions (not part of the rating) | ||
| Getting through on the phone | 64.4%95% interval 54.2% to 73.4%, 78 answers | 48.6%95% interval 39.9% to 57.4%, 107 answers |
| Reception and admin team | 86.6%95% interval 78.2% to 92.0%, 80 answers | 90.2%95% interval 83.6% to 94.3%, 106 answers |
| Having a preferred professional | 39.4%95% interval 30.2% to 49.5%, 81 answers | 31.3%95% interval 23.8% to 39.9%, 110 answers |
| Seeing your preferred professional | 33.3%95% interval 21.1% to 48.1%, 38 answers | 38.1%95% interval 25.1% to 53.1%, 39 answers |
| Knowing the next step | 69.5%95% interval 59.3% to 78.2%, 75 answers | 88.3%95% interval 81.3% to 92.9%, 106 answers |
| Contacting the practice | 71.8%95% interval 62.1% to 79.9%, 81 answers | 77.7%95% interval 69.5% to 84.1%, 109 answers |
| Wait for an appointment | 75.0%95% interval 64.8% to 83.0%, 72 answers | 75.0%95% interval 65.9% to 82.2%, 94 answers |
| Being listened to | 88.6%95% interval 80.5% to 93.6%, 79 answers | 86.2%95% interval 78.8% to 91.2%, 105 answers |
| Care and concern | 82.1%95% interval 73.1% to 88.5%, 80 answers | 83.9%95% interval 76.4% to 89.4%, 108 answers |
| Confidence and trust | 93.6%95% interval 86.5% to 97.1%, 76 answers | 92.1%95% interval 85.9% to 95.7%, 106 answers |
| Involvement in decisions | 93.4%95% interval 86.2% to 97.0%, 76 answers | 92.6%95% interval 86.3% to 96.1%, 103 answers |
| Needs met | 92.5%95% interval 85.1% to 96.4%, 76 answers | 93.4%95% interval 87.5% to 96.6%, 108 answers |
| Vaccinations and screening (NHS England QOF, not part of the rating) | ||
| Babies at 8 months | 79.3%95% interval 67.2% to 87.7%, 58 patients | 76.6%95% interval 67.8% to 83.6%, 107 patients |
| Children at 18 months | 68.8%95% interval 56.6% to 78.8%, 64 patients | 66.3%95% interval 56.8% to 74.7%, 104 patients |
| Children at 5 years | 68.7%95% interval 58.1% to 77.6%, 83 patients | 69.9%95% interval 61.3% to 77.3%, 123 patients |
| Women aged 25 to 49 | 69.4%95% interval 66.7% to 71.9%, 1,175 patients | 63.9%95% interval 61.5% to 66.2%, 1,571 patients |
| Women aged 50 to 64 | 71.1%95% interval 66.7% to 75.1%, 446 patients | 68.5%95% interval 64.7% to 72.0%, 631 patients |
| Facts (NHS England, not part of the rating) | ||
| Registered patients | 6,219August 2026 | 8,529August 2026 |
| Primary care network | Sheldon PCN | Sheldon PCN |
| Phone | 0121 7704043 | 0121 7495115 |
| Friends and Family Test (its own feedback) | 83.8% good or very good68 answers, June 2026 | 2 answers in June 2026; shares not published below 5 |
| Appointments (one month) | 2,335 in August 2026Same day 50.3%; face to face 86.5% | 3,340 in August 2026Same day 52.4%; face to face 85.9% |
| Antibiotic items per STAR-PU (one year) | 0.88England 0.74, April 2025 to March 2026 | 1.14England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.0 qualified permanent2.0 including trainees and locums3,110 patients per permanent GP | 2.6 qualified permanent3.5 including trainees and locums3,231 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice score is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How the rating works.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.