Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice score with its 95% interval and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Ambrose Avenue Group Practice and Tollgate Health Centre cannot be told apart on the Practice score. The 95% intervals overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Ambrose Avenue Group PracticeCO3 4LN× | Tollgate Health CentreCO3 8NZ× |
|---|---|---|
| Practice score (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice score | 68.495% interval 52.4 to 80.495 survey answers | 69.895% interval 61.8 to 77.0109 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 66.3%95% interval 43.5% to 83.4%, 95 answers | 64.0%95% interval 52.6% to 74.1%, 109 answers |
| Access (mean of the two below) | 73.2%95% interval 69.5% to 76.3% | 83.3%95% interval 79.2% to 86.7%Clearly higher |
| Appointments within two weeks of booking | 91.6%95% interval 86.9% to 94.8%, 2,982 appointments | 96.1%95% interval 92.3% to 98.1%, 2,885 appointments |
| Calls answered by the practice | 54.6%95% interval 49.0% to 60.0%, 6,495 calls | 70.5%95% interval 63.2% to 76.9%, 3,473 callsClearly higher |
| More survey questions (not part of the rating) | ||
| Getting through on the phone | 18.3%95% interval 6.5% to 41.9%, 88 answers | 39.1%95% interval 28.3% to 51.1%, 100 answers |
| Reception and admin team | 78.8%95% interval 55.5% to 91.7%, 92 answers | 76.6%95% interval 65.4% to 85.0%, 104 answers |
| Having a preferred professional | 19.2%95% interval 7.2% to 42.1%, 94 answers | 21.9%95% interval 13.9% to 32.7%, 108 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 83.0%95% interval 59.8% to 94.1%, 90 answers | 70.3%95% interval 58.7% to 79.8%, 103 answers |
| Contacting the practice | 65.7%95% interval 43.0% to 83.0%, 95 answers | 57.7%95% interval 46.2% to 68.5%, 107 answers |
| Wait for an appointment | 65.6%95% interval 40.8% to 84.1%, 79 answers | 51.6%95% interval 39.6% to 63.5%, 94 answers |
| Being listened to | 73.1%95% interval 48.8% to 88.5%, 86 answers | 84.9%95% interval 74.5% to 91.5%, 101 answers |
| Care and concern | 73.6%95% interval 49.8% to 88.7%, 89 answers | 83.7%95% interval 73.2% to 90.6%, 102 answers |
| Confidence and trust | 84.2%95% interval 60.8% to 94.8%, 88 answers | 89.7%95% interval 80.3% to 94.9%, 102 answers |
| Involvement in decisions | 90.8%95% interval 66.8% to 98.0%, 78 answers | 86.9%95% interval 76.8% to 93.0%, 101 answers |
| Needs met | 87.3%95% interval 64.3% to 96.4%, 87 answers | 93.5%95% interval 85.2% to 97.3%, 104 answers |
| Vaccinations and screening (NHS England QOF, not part of the rating) | ||
| Babies at 8 months | 90.7%95% interval 82.7% to 95.2%, 86 patients | 91.3%95% interval 85.2% to 95.1%, 127 patients |
| Children at 18 months | 92.6%95% interval 85.4% to 96.3%, 94 patients | 92.6%95% interval 87.0% to 96.0%, 136 patients |
| Children at 5 years | 92.4%95% interval 86.5% to 95.8%, 131 patients | 92.0%95% interval 86.2% to 95.5%, 137 patients |
| Women aged 25 to 49 | 73.9%95% interval 72.0% to 75.8%, 2,060 patients | 73.1%95% interval 71.1% to 75.0%, 1,992 patients |
| Women aged 50 to 64 | 79.3%95% interval 76.9% to 81.4%, 1,259 patients | 76.7%95% interval 73.7% to 79.5%, 815 patients |
| Facts (NHS England, not part of the rating) | ||
| Registered patients | 13,826August 2026 | 10,096August 2026 |
| Primary care network | Abbey Field PCN | Abbey Field PCN |
| Phone | 01206 549444 | 01206 574483 |
| Friends and Family Test (its own feedback) | 3 answers in June 2026; shares not published below 5 | 91.6% good or very good299 answers, June 2026 |
| Appointments (one month) | 6,026 in August 2026Same day 41.3%; face to face 82.3% | 4,883 in August 2026Same day 52.8%; face to face 63.4% |
| Antibiotic items per STAR-PU (one year) | 0.90England 0.74, April 2025 to March 2026 | 0.83England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.0 qualified permanent5.0 including trainees and locums2,795 patients per permanent GP | 1.5 qualified permanent2.8 including trainees and locums6,761 patients per permanent GP |
| CQC rating (a separate source) | Good | – |
“Clearly higher” appears only when a practice’s 95% interval lies wholly above every other practice’s here. When the intervals overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice score weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice score is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How the rating works.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.