Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Alpine House Surgery and Charnwood Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Alpine House SurgeryLE12 7JU× | Charnwood SurgeryLE12 7DJ× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 74.8likely range 67.2 to 80.6104 survey answers | 80.1likely range 76.6 to 83.2111 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 77.0%likely range 66.3% to 85.1%, 104 answers | 91.3%likely range 89.6% to 92.8%, 111 answersClearly higher |
| Access (mean of the two below) | 69.5%likely range 64.5% to 74.1%Clearly higher | 53.8%likely range 42.7% to 63.6% |
| Appointments within two weeks of booking | 49.8%likely range 41.3% to 58.2%, 2,016 appointments | 63.3%likely range 52.2% to 73.1%, 1,198 appointments |
| Calls answered by the practice | 89.1%likely range 84.0% to 92.7%, 4,183 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 66.0%likely range 54.6% to 75.9%, 101 answers | 89.2%likely range 87.2% to 90.9%, 102 answers |
| Reception and admin team | 90.2%likely range 81.1% to 95.1%, 100 answers | 92.7%likely range 91.0% to 94.0%, 107 answers |
| Having a preferred professional | 36.2%likely range 26.2% to 47.5%, 104 answers | 26.2%likely range 23.8% to 28.8%, 111 answers |
| Seeing your preferred professional | 54.9%likely range 35.6% to 72.8%, 35 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 88.2%likely range 79.0% to 93.7%, 104 answers | 90.1%likely range 88.2% to 91.7%, 107 answers |
| Contacting the practice | 73.3%likely range 62.2% to 82.0%, 103 answers | 89.6%likely range 87.8% to 91.3%, 109 answers |
| Wait for an appointment | 70.7%likely range 59.0% to 80.2%, 95 answers | 77.1%likely range 74.5% to 79.5%, 102 answers |
| Being listened to | 88.7%likely range 79.4% to 94.1%, 102 answers | 89.8%likely range 87.9% to 91.4%, 106 answers |
| Care and concern | 86.9%likely range 77.2% to 92.9%, 100 answers | 91.7%likely range 89.9% to 93.1%, 107 answers |
| Confidence and trust | 96.6%likely range 89.5% to 98.9%, 101 answers | 95.1%likely range 93.7% to 96.2%, 107 answers |
| Involvement in decisions | 100.0%likely range 94.6% to 100.0%, 94 answers | 94.3%likely range 92.8% to 95.6%, 101 answers |
| Needs met | 89.3%likely range 80.1% to 94.5%, 102 answers | 93.1%likely range 91.4% to 94.4%, 107 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 97.5%likely range 91.3% to 99.3%, 80 patients | 87.8%likely range 74.5% to 94.7%, 41 patients |
| Children at 18 months | 96.2%likely range 89.4% to 98.7%, 79 patients | 96.0%likely range 86.5% to 98.9%, 50 patients |
| Children at 5 years | 98.9%likely range 94.2% to 99.8%, 93 patients | 56.5%likely range 42.2% to 69.8%, 46 patients |
| Women aged 25 to 49 | 74.0%likely range 71.7% to 76.2%, 1,417 patients | 77.3%likely range 73.8% to 80.4%, 616 patients |
| Women aged 50 to 64 | 78.5%likely range 75.7% to 81.1%, 912 patients | 86.9%likely range 81.6% to 90.8%, 206 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 9,093August 2026 | 3,119August 2026 |
| Primary care network | Soar Valley PCN | Soar Valley PCN |
| Phone | 0116 2169947 | 0116 2375089 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 94.7% good or very good151 answers, June 2026 |
| Appointments (one month) | 4,356 in August 2026Same day 26.7%; face to face 94.4% | 1,383 in August 2026Same day 21.1%; face to face 74.5% |
| Antibiotic items per STAR-PU (one year) | 0.74England 0.74, April 2025 to March 2026 | 0.69England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.5 qualified permanent4.7 including trainees and locums2,024 patients per permanent GP | 1.0 qualified permanent2.1 including trainees and locums3,038 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.