Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Alexandra Medical Centre and Stourside Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Alexandra Medical CentreB63 3UH× | Stourside Medical PracticeB63 3HN× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 84.3likely range 80.2 to 87.387 survey answers | 90.3likely range 85.1 to 93.5111 survey answers |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 85.5%likely range 80.6% to 89.3%, 87 answers | 89.9%likely range 82.7% to 94.3%, 111 answers |
| Access (mean of the two below) | 81.2%likely range 74.1% to 86.0% | 91.1%likely range 87.2% to 93.6%Clearly higher |
| Appointments within two weeks of booking | 93.2%likely range 83.3% to 97.4%, 836 appointments | 94.3%likely range 89.3% to 97.0%, 2,252 appointments |
| Calls answered by the practice | 69.1%likely range 59.0% to 77.7%, 1,902 calls | 87.8%likely range 81.9% to 92.0%, 3,387 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 88.5%likely range 83.9% to 92.0%, 83 answers | 90.0%likely range 82.7% to 94.4%, 106 answers |
| Reception and admin team | 93.6%likely range 89.8% to 96.0%, 86 answers | 94.5%likely range 88.5% to 97.5%, 110 answers |
| Having a preferred professional | 44.3%likely range 38.2% to 50.5%, 87 answers | 32.7%likely range 24.6% to 42.0%, 111 answers |
| Seeing your preferred professional | 60.4%likely range 50.9% to 69.3%, 38 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 93.1%likely range 89.2% to 95.7%, 84 answers | 93.2%likely range 86.7% to 96.6%, 109 answers |
| Contacting the practice | 83.3%likely range 78.1% to 87.4%, 86 answers | 85.3%likely range 77.4% to 90.8%, 110 answers |
| Wait for an appointment | 70.3%likely range 64.1% to 75.8%, 82 answers | 78.6%likely range 69.2% to 85.8%, 96 answers |
| Being listened to | 85.5%likely range 80.5% to 89.4%, 84 answers | 95.1%likely range 89.2% to 97.9%, 107 answers |
| Care and concern | 85.3%likely range 80.3% to 89.2%, 85 answers | 94.7%likely range 88.6% to 97.6%, 108 answers |
| Confidence and trust | 89.0%likely range 84.4% to 92.4%, 82 answers | 95.6%likely range 89.8% to 98.2%, 106 answers |
| Involvement in decisions | 89.1%likely range 84.4% to 92.5%, 80 answers | 92.9%likely range 86.1% to 96.5%, 102 answers |
| Needs met | 89.4%likely range 84.9% to 92.7%, 84 answers | 90.0%likely range 82.6% to 94.4%, 106 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 88.9%likely range 76.5% to 95.2%, 45 patients | 85.7%likely range 75.0% to 92.3%, 63 patients |
| Children at 18 months | 92.5%likely range 82.1% to 97.0%, 53 patients | 80.6%likely range 69.6% to 88.3%, 67 patients |
| Children at 5 years | 85.0%likely range 70.9% to 92.9%, 40 patients | 86.8%likely range 75.2% to 93.5%, 53 patients |
| Women aged 25 to 49 | 62.5%likely range 58.2% to 66.5%, 522 patients | 70.3%likely range 67.3% to 73.2%, 913 patients |
| Women aged 50 to 64 | 79.0%likely range 72.6% to 84.3%, 186 patients | 78.1%likely range 74.3% to 81.5%, 498 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 3,145August 2026 | 6,144August 2026 |
| Primary care network | Halesowen PCN | Halesowen PCN |
| Phone | 0121 5855188 | 0121 5501010 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 3 answers in June 2026; shares not published below 5 |
| Appointments (one month) | 954 in August 2026Same day 30.9%; face to face 90.5% | 2,758 in August 2026Same day 44.3%; face to face 67.1% |
| Antibiotic items per STAR-PU (one year) | 0.81England 0.74, April 2025 to March 2026 | 0.82England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.1 qualified permanent2.1 including trainees and locums1,474 patients per permanent GP | 4.0 qualified permanent5.6 including trainees and locums1,527 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.