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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Albion Surgery and Vauxhall Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureAlbion SurgeryL6 2EH×Vauxhall Health CentreL5 8XR×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade88.8likely range 83.4 to 92.391 survey answers81.1likely range 63.5 to 90.074 survey answers
Label (against the England average)Clearly above the England averageCannot be told apart from the England average
Patients who describe the practice as good88.8%likely range 81.3% to 93.6%, 91 answers80.7%likely range 55.6% to 93.3%, 74 answers
Access (mean of the two below)88.7%likely range 84.7% to 91.6%81.9%likely range 78.2% to 84.9%
Appointments within two weeks of booking96.0%likely range 92.2% to 98.0%, 2,832 appointmentsClearly higher86.4%likely range 81.2% to 90.4%, 3,289 appointments
Calls answered by the practice81.3%likely range 74.3% to 86.7%, 3,164 calls77.2%likely range 71.9% to 81.8%, 5,826 calls
More survey questions (not part of the grade)
Getting through on the phone75.0%likely range 65.6% to 82.5%, 88 answers77.1%likely range 51.2% to 91.5%, 71 answers
Reception and admin team96.3%likely range 90.7% to 98.6%, 91 answers87.9%likely range 63.2% to 96.9%, 72 answers
Having a preferred professional26.9%likely range 19.2% to 36.3%, 89 answers28.4%likely range 12.0% to 53.6%, 74 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step96.4%likely range 90.5% to 98.7%, 86 answers95.0%likely range 71.0% to 99.3%, 68 answers
Contacting the practice90.9%likely range 83.6% to 95.2%, 87 answers80.0%likely range 54.5% to 93.1%, 72 answers
Wait for an appointment73.8%likely range 64.1% to 81.7%, 83 answers71.6%likely range 44.7% to 88.7%, 65 answers
Being listened to96.2%likely range 90.3% to 98.5%, 88 answers87.1%likely range 62.0% to 96.5%, 71 answers
Care and concern93.9%likely range 87.3% to 97.2%, 88 answers88.3%likely range 63.0% to 97.1%, 69 answers
Confidence and trust96.2%likely range 90.4% to 98.5%, 89 answers96.6%likely range 73.7% to 99.7%, 70 answers
Involvement in decisions99.2%likely range 94.6% to 99.9%, 84 answers95.9%likely range 72.0% to 99.5%, 67 answers
Needs met96.1%likely range 90.2% to 98.5%, 87 answers95.2%likely range 72.0% to 99.4%, 71 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months82.2%likely range 68.7% to 90.7%, 45 patients66.7%likely range 54.9% to 76.6%, 69 patients
Children at 18 months75.6%likely range 60.7% to 86.2%, 41 patients60.0%likely range 49.0% to 70.0%, 80 patients
Children at 5 years75.6%likely range 60.7% to 86.2%, 41 patients51.3%likely range 40.4% to 62.1%, 78 patients
Women aged 25 to 4967.6%likely range 64.3% to 70.8%, 791 patients58.5%likely range 56.1% to 60.8%, 1,686 patients
Women aged 50 to 6467.0%likely range 62.5% to 71.3%, 443 patients60.8%likely range 57.1% to 64.3%, 716 patients
Facts (NHS England, not part of the grade)
Registered patients4,735August 20268,994August 2026
Primary care networkCentral Liverpool PCNCentral Liverpool PCN
Phone0151 30083020151 2953737
Friends and Family Test (its own feedback)88.9% good or very good27 answers, June 202694.0% good or very good50 answers, June 2026
Appointments (one month)3,697 in August 2026Same day 64.4%; face to face 76.7%4,162 in August 2026Same day 45.8%; face to face 69.7%
Antibiotic items per STAR-PU (one year)0.77England 0.74, April 2025 to March 20261.07England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.1 qualified permanent8.1 including trainees and locums2,276 patients per permanent GP9.1 qualified permanent12.0 including trainees and locums994 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences