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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Walton Village Medical Centre’s Practice Grade is clearly higher than Abingdon Family Health Care Centre’s: its likely range lies wholly above.

A page for this pair

MeasureAbingdon Family Health Care CentreL4 8SJ×Walton Village Medical CentreL4 6TW×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade68.0likely range 63.7 to 71.9108 survey answers88.5likely range 85.2 to 90.898 survey answersClearly higher
Label (against the England average)No labelClearly above the England average
Patients who describe the practice as good61.5%likely range 55.8% to 66.9%, 108 answers91.5%likely range 87.9% to 94.1%, 98 answersClearly higher
Access (mean of the two below)83.0%likely range 77.8% to 86.7%81.4%likely range 74.3% to 86.0%
Appointments within two weeks of booking94.9%likely range 87.7% to 97.9%, 1,244 appointments90.5%likely range 79.2% to 96.0%, 760 appointments
Calls answered by the practice71.1%likely range 63.4% to 77.8%, 3,110 calls72.1%likely range 63.5% to 79.4%, 2,513 calls
More survey questions (not part of the grade)
Getting through on the phone39.4%likely range 33.9% to 45.2%, 105 answers80.5%likely range 75.7% to 84.5%, 95 answers
Reception and admin team70.1%likely range 64.6% to 75.1%, 107 answers95.3%likely range 92.4% to 97.1%, 97 answers
Having a preferred professional50.3%likely range 44.6% to 55.9%, 109 answers23.3%likely range 19.0% to 28.3%, 96 answers
Seeing your preferred professional49.0%likely range 40.3% to 57.7%, 47 answersNot shown: fewer than 30 answers
Knowing the next step68.9%likely range 62.9% to 74.2%, 94 answers80.9%likely range 76.2% to 84.9%, 96 answers
Contacting the practice53.8%likely range 48.1% to 59.5%, 108 answers86.3%likely range 82.1% to 89.6%, 97 answers
Wait for an appointment60.3%likely range 54.1% to 66.2%, 93 answers78.1%likely range 72.7% to 82.6%, 82 answers
Being listened to82.8%likely range 78.0% to 86.7%, 107 answers93.2%likely range 89.8% to 95.5%, 94 answers
Care and concern82.2%likely range 77.3% to 86.1%, 107 answers94.0%likely range 90.7% to 96.1%, 95 answers
Confidence and trust92.7%likely range 89.1% to 95.2%, 107 answers98.6%likely range 96.6% to 99.4%, 95 answers
Involvement in decisions81.8%likely range 76.9% to 85.9%, 105 answers94.4%likely range 91.1% to 96.5%, 91 answers
Needs met81.3%likely range 76.4% to 85.4%, 106 answers94.0%likely range 90.8% to 96.2%, 93 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months74.4%likely range 58.9% to 85.4%, 39 patients78.4%likely range 65.4% to 87.5%, 51 patients
Children at 18 months48.6%likely range 33.0% to 64.4%, 35 patients73.2%likely range 60.4% to 83.0%, 56 patients
Children at 5 years64.4%likely range 49.8% to 76.8%, 45 patients64.2%likely range 50.7% to 75.7%, 53 patients
Women aged 25 to 4963.3%likely range 59.5% to 67.0%, 627 patients54.1%likely range 50.6% to 57.6%, 773 patients
Women aged 50 to 6467.5%likely range 62.5% to 72.2%, 357 patients65.6%likely range 59.2% to 71.5%, 224 patients
Facts (NHS England, not part of the grade)
Registered patients3,748August 20263,691August 2026
Primary care networkLiverpool First PCNLiverpool First PCN
Phone0151 226150101512 476399
Friends and Family Test (its own feedback)44.4% good or very good18 answers, June 202698.2% good or very good57 answers, June 2026
Appointments (one month)1,333 in August 2026Same day 69.8%; face to face 42.8%1,071 in August 2026Same day 47.6%; face to face 60.3%
Antibiotic items per STAR-PU (one year)1.80England 0.74, April 2025 to March 20260.86England 0.74, April 2025 to March 2026
GPs (full-time equivalent)1.5 qualified permanent1.5 including trainees and locums2,555 patients per permanent GP1.6 qualified permanent1.6 including trainees and locums2,346 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences