Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Abbey Medical Practice and Cliff House Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Abbey Medical PracticeLN2 5HR× | Cliff House Medical PracticeLN1 3LJ× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 75.8likely range 67.4 to 81.999 survey answers | 79.8likely range 72.1 to 85.5103 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 77.5%likely range 65.7% to 86.1%, 99 answers | 78.0%likely range 67.3% to 86.0%, 103 answers |
| Access (mean of the two below) | 71.7%likely range 67.2% to 75.6% | 83.7%likely range 78.0% to 87.9%Clearly higher |
| Appointments within two weeks of booking | 74.2%likely range 67.8% to 79.7%, 3,105 appointments | 90.2%likely range 85.8% to 93.4%, 3,659 appointmentsClearly higher |
| Calls answered by the practice | 69.1%likely range 62.9% to 74.7%, 4,860 calls | 77.0%likely range 66.6% to 84.9%, 1,640 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 67.6%likely range 55.0% to 78.1%, 96 answers | 65.4%likely range 53.1% to 75.9%, 90 answers |
| Reception and admin team | 87.1%likely range 76.5% to 93.3%, 99 answers | 87.8%likely range 78.1% to 93.5%, 99 answers |
| Having a preferred professional | 25.8%likely range 16.6% to 37.9%, 99 answers | 20.9%likely range 13.2% to 31.6%, 102 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 89.7%likely range 79.1% to 95.2%, 92 answers | 89.4%likely range 80.0% to 94.6%, 98 answers |
| Contacting the practice | 77.9%likely range 65.9% to 86.6%, 96 answers | 83.3%likely range 73.1% to 90.1%, 102 answers |
| Wait for an appointment | 69.1%likely range 56.2% to 79.6%, 91 answers | 70.2%likely range 57.8% to 80.1%, 87 answers |
| Being listened to | 76.7%likely range 64.6% to 85.6%, 96 answers | 87.1%likely range 77.3% to 93.1%, 98 answers |
| Care and concern | 77.8%likely range 65.8% to 86.5%, 96 answers | 84.3%likely range 73.9% to 91.1%, 96 answers |
| Confidence and trust | 90.2%likely range 79.8% to 95.5%, 92 answers | 91.1%likely range 82.0% to 95.8%, 96 answers |
| Involvement in decisions | 88.8%likely range 78.0% to 94.7%, 91 answers | 87.1%likely range 76.8% to 93.3%, 90 answers |
| Needs met | 88.1%likely range 77.4% to 94.1%, 94 answers | 89.8%likely range 80.4% to 95.0%, 96 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 89.9%likely range 82.4% to 94.4%, 99 patients | 94.4%likely range 86.4% to 97.8%, 71 patients |
| Children at 18 months | 93.3%likely range 86.2% to 96.9%, 90 patients | 84.8%likely range 75.3% to 91.1%, 79 patients |
| Children at 5 years | 71.1%likely range 60.0% to 80.0%, 76 patients | 81.0%likely range 72.2% to 87.5%, 100 patients |
| Women aged 25 to 49 | 47.7%likely range 45.5% to 50.0%, 1,822 patients | 65.0%likely range 62.8% to 67.3%, 1,719 patients |
| Women aged 50 to 64 | 56.6%likely range 52.3% to 60.7%, 534 patients | 71.3%likely range 67.7% to 74.7%, 652 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 8,398August 2026 | 8,113August 2026 |
| Primary care network | Imp PCN | Imp PCN |
| Phone | 01522 530334 | 01522 872872 |
| Friends and Family Test (its own feedback) | No results for June 2026 | No results for June 2026 |
| Appointments (one month) | 4,448 in August 2026Same day 41.7%; face to face 43.8% | 6,378 in August 2026Same day 50.2%; face to face 38.0% |
| Antibiotic items per STAR-PU (one year) | 0.67England 0.74, April 2025 to March 2026 | 0.64England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.4 qualified permanent6.4 including trainees and locums2,485 patients per permanent GP | 1.7 qualified permanent3.3 including trainees and locums4,791 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.