Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
The Milton Surgery’s Practice Grade is clearly higher than 168 Medical Group’s: its likely range lies wholly above.
| Measure | 168 Medical GroupBS23 3HQ× | The Milton SurgeryBS22 8AG× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 64.1likely range 47.8 to 76.5108 survey answers | 84.7likely range 81.6 to 87.2142 survey answersClearly higher |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 64.9%likely range 41.7% to 82.7%, 108 answers | 84.9%likely range 80.9% to 88.2%, 142 answers |
| Access (mean of the two below) | 61.9%likely range 58.6% to 64.9% | 83.9%likely range 79.6% to 87.1%Clearly higher |
| Appointments within two weeks of booking | 76.1%likely range 70.8% to 80.6%, 4,433 appointments | 95.3%likely range 89.9% to 97.9%, 1,815 appointmentsClearly higher |
| Calls answered by the practice | 47.7%likely range 43.7% to 51.7%, 12,521 calls | 72.4%likely range 65.7% to 78.2%, 4,032 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 47.2%likely range 25.7% to 69.7%, 100 answers | 71.3%likely range 66.2% to 76.0%, 129 answers |
| Reception and admin team | 83.7%likely range 60.3% to 94.5%, 105 answers | 87.5%likely range 83.6% to 90.6%, 137 answers |
| Having a preferred professional | 21.3%likely range 8.4% to 44.5%, 110 answers | 27.1%likely range 22.8% to 31.8%, 143 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 39.1%likely range 29.8% to 49.1%, 39 answers |
| Knowing the next step | 71.4%likely range 47.4% to 87.4%, 103 answers | 89.7%likely range 86.1% to 92.5%, 137 answers |
| Contacting the practice | 67.9%likely range 44.1% to 84.9%, 105 answers | 80.7%likely range 76.3% to 84.5%, 141 answers |
| Wait for an appointment | 68.1%likely range 42.9% to 85.8%, 93 answers | 87.8%likely range 83.7% to 90.9%, 125 answers |
| Being listened to | 90.8%likely range 68.3% to 97.8%, 103 answers | 92.4%likely range 89.2% to 94.8%, 136 answers |
| Care and concern | 81.6%likely range 57.9% to 93.4%, 104 answers | 88.6%likely range 84.9% to 91.5%, 138 answers |
| Confidence and trust | 90.5%likely range 67.7% to 97.7%, 101 answers | 95.8%likely range 93.1% to 97.4%, 137 answers |
| Involvement in decisions | 88.4%likely range 65.2% to 96.9%, 101 answers | 92.9%likely range 89.5% to 95.2%, 123 answers |
| Needs met | 83.0%likely range 59.6% to 94.2%, 105 answers | 90.5%likely range 87.0% to 93.1%, 139 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 89.3%likely range 84.7% to 92.7%, 234 patients | 90.6%likely range 79.7% to 95.9%, 53 patients |
| Children at 18 months | 87.4%likely range 82.4% to 91.1%, 222 patients | 85.7%likely range 74.3% to 92.6%, 56 patients |
| Children at 5 years | 88.4%likely range 83.5% to 92.0%, 224 patients | 88.6%likely range 79.7% to 93.9%, 79 patients |
| Women aged 25 to 49 | 75.8%likely range 74.5% to 77.0%, 4,335 patients | 76.1%likely range 73.7% to 78.4%, 1,302 patients |
| Women aged 50 to 64 | 80.8%likely range 79.0% to 82.5%, 1,973 patients | 80.2%likely range 77.4% to 82.7%, 862 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 25,040August 2026 | 8,982August 2026 |
| Primary care network | Pier Health PCN | Pier Health PCN |
| Phone | 01934 624242 | 01934 249554 |
| Friends and Family Test (its own feedback) | 67.4% good or very good236 answers, June 2026 | 87.2% good or very good78 answers, June 2026 |
| Appointments (one month) | 9,923 in August 2026Same day 33.4%; face to face 84.8% | 3,609 in August 2026Same day 40.8%; face to face 73.0% |
| Antibiotic items per STAR-PU (one year) | 0.75England 0.74, April 2025 to March 2026 | 0.80England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 11.6 qualified permanent14.7 including trainees and locums2,169 patients per permanent GP | 4.4 qualified permanent5.5 including trainees and locums2,021 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.