Redcar and Cleveland · Compare
Zetland Medical Practice vs Huntcliff Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Zetland Medical Practice and Huntcliff Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Zetland Medical PracticeTS11 7BL | Huntcliff SurgeryTS12 1BJ |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 82.4likely range 77.0 to 86.5113 survey answers | 86.6likely range 78.9 to 90.4113 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 81.5%likely range 74.1% to 87.2%, 113 answers | 90.6%likely range 79.8% to 95.9%, 113 answers |
| Access (mean of the two below) | 84.2%likely range 80.1% to 87.2%Clearly higher | 77.0%likely range 73.5% to 80.0% |
| Appointments within two weeks of booking | 93.3%likely range 87.5% to 96.5%, 1,902 appointments | 90.6%likely range 85.9% to 93.8%, 3,241 appointments |
| Calls answered by the practice | 75.0%likely range 69.1% to 80.1%, 4,902 callsClearly higher | 63.4%likely range 58.0% to 68.4%, 6,809 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 66.6%likely range 57.9% to 74.3%, 104 answers | 67.8%likely range 54.1% to 79.1%, 108 answers |
| Reception and admin team | 89.2%likely range 82.7% to 93.5%, 109 answers | 93.7%likely range 83.8% to 97.7%, 113 answers |
| Having a preferred professional | 20.6%likely range 14.6% to 28.2%, 112 answers | 47.5%likely range 34.6% to 60.8%, 111 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 52.4%likely range 32.8% to 71.2%, 49 answers |
| Knowing the next step | 84.8%likely range 77.7% to 90.0%, 110 answers | 91.8%likely range 80.8% to 96.7%, 106 answers |
| Contacting the practice | 76.1%likely range 68.1% to 82.5%, 112 answers | 80.5%likely range 67.7% to 89.0%, 110 answers |
| Wait for an appointment | 76.1%likely range 67.8% to 82.8%, 104 answers | 86.5%likely range 74.4% to 93.4%, 107 answers |
| Being listened to | 90.3%likely range 84.0% to 94.3%, 111 answers | 93.6%likely range 83.2% to 97.7%, 106 answers |
| Care and concern | 88.0%likely range 81.4% to 92.6%, 110 answers | 93.2%likely range 82.8% to 97.5%, 108 answers |
| Confidence and trust | 94.6%likely range 89.2% to 97.4%, 109 answers | 94.3%likely range 84.3% to 98.1%, 109 answers |
| Involvement in decisions | 92.7%likely range 86.8% to 96.1%, 106 answers | 95.4%likely range 85.4% to 98.6%, 104 answers |
| Needs met | 95.1%likely range 90.0% to 97.7%, 111 answers | 93.5%likely range 83.2% to 97.6%, 109 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 92.5%likely range 80.1% to 97.4%, 40 patients | 84.9%likely range 72.9% to 92.1%, 53 patients |
| Children at 18 months | 83.9%likely range 67.4% to 92.9%, 31 patients | 92.3%likely range 81.8% to 97.0%, 52 patients |
| Children at 5 years | 90.9%likely range 78.8% to 96.4%, 44 patients | 81.3%likely range 70.0% to 88.9%, 64 patients |
| Women aged 25 to 49 | 74.0%likely range 71.0% to 76.8%, 873 patients | 80.0%likely range 77.7% to 82.2%, 1,236 patients |
| Women aged 50 to 64 | 73.7%likely range 70.4% to 76.8%, 726 patients | 79.8%likely range 77.3% to 82.1%, 1,071 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,208August 2026 | 9,759August 2026 |
| Primary care network | Redcar Coastal PCN | Redcar Coastal PCN |
| Phone | 01642 477133 | 01287 622207 |
| Friends and Family Test (its own feedback) | 94.4% good or very good197 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 4,722 in August 2026Same day 38.2%; face to face 81.7% | 5,150 in August 2026Same day 36.3%; face to face 67.7% |
| Antibiotic items per STAR-PU (one year) | 0.76England 0.74, April 2025 to March 2026 | 0.97England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.3 qualified permanent6.3 including trainees and locums2,163 patients per permanent GP | 4.0 qualified permanent5.1 including trainees and locums2,414 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.