Wigan · Compare
Zaman vs Saxena L
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Zaman and Saxena L cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | ZamanWN3 5HL | Saxena LWN3 6JN |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 96.9likely range 91.7 to 97.884 survey answers | 90.1likely range 87.4 to 92.0112 survey answers |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 99.3%likely range 96.0% to 99.9%, 84 answersClearly higher | 88.6%likely range 85.8% to 90.9%, 112 answers |
| Access (mean of the two below) | 91.0%likely range 75.5% to 93.8% | 93.5%likely range 87.0% to 96.4% |
| Appointments within two weeks of booking | 98.6%likely range 68.3% to 100.0%, 139 appointments | 98.8%likely range 89.9% to 99.9%, 673 appointments |
| Calls answered by the practice | 83.4%likely range 76.2% to 88.8%, 2,763 calls | 88.2%likely range 78.5% to 93.8%, 1,461 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 98.6%likely range 94.6% to 99.6%, 81 answers | 89.4%likely range 86.7% to 91.6%, 110 answers |
| Reception and admin team | 100.0%likely range 97.1% to 100.0%, 83 answers | 94.8%likely range 92.8% to 96.3%, 111 answers |
| Having a preferred professional | 53.0%likely range 44.4% to 61.4%, 82 answers | 39.9%likely range 36.1% to 43.9%, 112 answers |
| Seeing your preferred professional | 77.6%likely range 65.7% to 86.3%, 40 answers | 58.0%likely range 51.0% to 64.6%, 38 answers |
| Knowing the next step | 97.7%likely range 93.5% to 99.2%, 82 answers | 95.4%likely range 93.5% to 96.8%, 112 answers |
| Contacting the practice | 98.1%likely range 93.9% to 99.4%, 82 answers | 88.7%likely range 86.0% to 91.0%, 112 answers |
| Wait for an appointment | 97.3%likely range 92.7% to 99.0%, 80 answers | 91.5%likely range 89.0% to 93.5%, 108 answers |
| Being listened to | 98.5%likely range 94.7% to 99.6%, 83 answers | 92.3%likely range 89.9% to 94.2%, 111 answers |
| Care and concern | 98.2%likely range 94.2% to 99.5%, 83 answers | 94.5%likely range 92.4% to 96.0%, 112 answers |
| Confidence and trust | 100.0%likely range 97.1% to 100.0%, 83 answers | 94.9%likely range 92.8% to 96.4%, 112 answers |
| Involvement in decisions | 100.0%likely range 97.1% to 100.0%, 82 answers | 92.3%likely range 89.8% to 94.1%, 110 answers |
| Needs met | 98.8%likely range 95.1% to 99.7%, 83 answers | 94.0%likely range 91.8% to 95.6%, 112 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 83.3%likely range 64.1% to 93.3%, 24 patients | 100.0%likely range 83.9% to 100.0%, 20 patients |
| Children at 18 months | 100.0%likely range 84.5% to 100.0%, 21 patients | 91.7%likely range 74.2% to 97.7%, 24 patients |
| Children at 5 years | 90.7%likely range 78.4% to 96.3%, 43 patients | 96.9%likely range 84.3% to 99.4%, 32 patients |
| Women aged 25 to 49 | 83.3%likely range 80.3% to 85.9%, 665 patients | 83.3%likely range 79.9% to 86.3%, 528 patients |
| Women aged 50 to 64 | 84.5%likely range 80.4% to 87.8%, 373 patients | 81.1%likely range 76.0% to 85.3%, 275 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 4,357August 2026 | 3,233August 2026 |
| Primary care network | Swan Network Wigan PCN | Swan Network Wigan PCN |
| Phone | 01942 481423 | 01942 483213 |
| Friends and Family Test (its own feedback) | 90.0% good or very good50 answers, June 2026 | 96.2% good or very good156 answers, June 2026 |
| Appointments (one month) | 1,962 in August 2026Same day 24.7%; face to face 76.9% | 1,108 in August 2026Same day 44.9%; face to face 77.4% |
| Antibiotic items per STAR-PU (one year) | 0.67England 0.74, April 2025 to March 2026 | 0.84England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.3 qualified permanent6.6 including trainees and locums1,900 patients per permanent GP | 0.8 qualified permanent0.8 including trainees and locums |
| CQC rating (a separate source) | Outstanding | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.