Wigan · Compare
Zaman vs Kumar Family Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Zaman’s Practice Grade is clearly higher than Kumar Family Practice’s: its likely range lies wholly above.
Side by side
| Measure | ZamanWN3 5HL | Kumar Family PracticeWN3 5HL |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 96.9likely range 91.7 to 97.884 survey answersClearly higher | 83.2likely range 78.3 to 86.896 survey answers |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 99.3%likely range 96.0% to 99.9%, 84 answersClearly higher | 87.7%likely range 81.3% to 92.2%, 96 answers |
| Access (mean of the two below) | 91.0%likely range 75.5% to 93.8% | 72.6%likely range 65.6% to 78.4% |
| Appointments within two weeks of booking | 98.6%likely range 68.3% to 100.0%, 139 appointments | 70.6%likely range 58.7% to 80.2%, 1,003 appointments |
| Calls answered by the practice | 83.4%likely range 76.2% to 88.8%, 2,763 calls | 74.6%likely range 67.2% to 80.8%, 3,236 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 98.6%likely range 94.6% to 99.6%, 81 answers | 63.9%likely range 55.4% to 71.5%, 91 answers |
| Reception and admin team | 100.0%likely range 97.1% to 100.0%, 83 answers | 91.4%likely range 85.4% to 95.0%, 93 answers |
| Having a preferred professional | 53.0%likely range 44.4% to 61.4%, 82 answers | 26.8%likely range 20.2% to 34.7%, 96 answers |
| Seeing your preferred professional | 77.6%likely range 65.7% to 86.3%, 40 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 97.7%likely range 93.5% to 99.2%, 82 answers | 86.6%likely range 79.9% to 91.4%, 93 answers |
| Contacting the practice | 98.1%likely range 93.9% to 99.4%, 82 answers | 81.7%likely range 74.3% to 87.3%, 93 answers |
| Wait for an appointment | 97.3%likely range 92.7% to 99.0%, 80 answers | 69.2%likely range 60.9% to 76.5%, 90 answers |
| Being listened to | 98.5%likely range 94.7% to 99.6%, 83 answers | 96.9%likely range 92.5% to 98.7%, 95 answers |
| Care and concern | 98.2%likely range 94.2% to 99.5%, 83 answers | 95.7%likely range 91.0% to 98.0%, 95 answers |
| Confidence and trust | 100.0%likely range 97.1% to 100.0%, 83 answers | 96.9%likely range 92.6% to 98.8%, 95 answers |
| Involvement in decisions | 100.0%likely range 97.1% to 100.0%, 82 answers | 97.7%likely range 93.5% to 99.2%, 93 answers |
| Needs met | 98.8%likely range 95.1% to 99.7%, 83 answers | 93.6%likely range 88.3% to 96.6%, 95 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 83.3%likely range 64.1% to 93.3%, 24 patients | 88.2%likely range 76.6% to 94.5%, 51 patients |
| Children at 18 months | 100.0%likely range 84.5% to 100.0%, 21 patients | 86.2%likely range 75.1% to 92.8%, 58 patients |
| Children at 5 years | 90.7%likely range 78.4% to 96.3%, 43 patients | 91.7%likely range 81.9% to 96.4%, 60 patients |
| Women aged 25 to 49 | 83.3%likely range 80.3% to 85.9%, 665 patients | 74.7%likely range 71.8% to 77.5%, 883 patients |
| Women aged 50 to 64 | 84.5%likely range 80.4% to 87.8%, 373 patients | 73.5%likely range 69.2% to 77.4%, 449 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 4,357August 2026 | 5,202August 2026 |
| Primary care network | Swan Network Wigan PCN | Swan Network Wigan PCN |
| Phone | 01942 481423 | 01942 481440 |
| Friends and Family Test (its own feedback) | 90.0% good or very good50 answers, June 2026 | 78.9% good or very good19 answers, June 2026 |
| Appointments (one month) | 1,962 in August 2026Same day 24.7%; face to face 76.9% | 3,561 in August 2026Same day 33.8%; face to face 75.3% |
| Antibiotic items per STAR-PU (one year) | 0.67England 0.74, April 2025 to March 2026 | 0.77England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.3 qualified permanent6.6 including trainees and locums1,900 patients per permanent GP | 3.0 qualified permanent7.5 including trainees and locums1,726 patients per permanent GP |
| CQC rating (a separate source) | Outstanding | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.