Cheshire West and Chester · Compare
York Road Group Practice vs Old Hall Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
York Road Group Practice and Old Hall Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Add a third practiceAll practices in Cheshire West and Chester
Side by side
| Measure | York Road Group PracticeCH65 0DB | Old Hall SurgeryCH65 9AD |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 84.0likely range 71.4 to 90.3109 survey answers | 79.6likely range 73.7 to 84.3106 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 85.3%likely range 67.4% to 94.2%, 109 answers | 79.0%likely range 70.8% to 85.3%, 106 answers |
| Access (mean of the two below) | 80.7%likely range 76.8% to 83.7% | 81.0%likely range 75.2% to 85.4% |
| Appointments within two weeks of booking | 92.3%likely range 86.4% to 95.8%, 1,981 appointmentsClearly higher | 77.0%likely range 67.8% to 84.1%, 1,537 appointments |
| Calls answered by the practice | 69.1%likely range 63.9% to 73.8%, 6,958 calls | 84.9%likely range 77.9% to 90.0%, 2,812 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 58.2%likely range 39.0% to 75.2%, 103 answers | 58.7%likely range 49.4% to 67.4%, 99 answers |
| Reception and admin team | 91.4%likely range 74.5% to 97.5%, 106 answers | 83.9%likely range 76.1% to 89.5%, 103 answers |
| Having a preferred professional | 29.9%likely range 15.9% to 49.0%, 109 answers | 29.2%likely range 21.8% to 38.0%, 106 answers |
| Seeing your preferred professional | 56.2%likely range 27.8% to 81.1%, 41 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 88.1%likely range 70.1% to 95.9%, 103 answers | 81.3%likely range 73.2% to 87.4%, 102 answers |
| Contacting the practice | 74.8%likely range 55.6% to 87.5%, 107 answers | 72.0%likely range 63.3% to 79.3%, 105 answers |
| Wait for an appointment | 86.2%likely range 67.5% to 95.0%, 100 answers | 65.3%likely range 55.8% to 73.8%, 93 answers |
| Being listened to | 95.8%likely range 80.7% to 99.2%, 108 answers | 85.6%likely range 77.9% to 90.9%, 100 answers |
| Care and concern | 93.4%likely range 77.3% to 98.3%, 108 answers | 81.8%likely range 73.6% to 87.8%, 101 answers |
| Confidence and trust | 96.5%likely range 81.3% to 99.4%, 105 answers | 85.3%likely range 77.7% to 90.7%, 101 answers |
| Involvement in decisions | 93.7%likely range 76.8% to 98.5%, 100 answers | 87.9%likely range 80.4% to 92.8%, 95 answers |
| Needs met | 96.1%likely range 81.0% to 99.3%, 108 answers | 87.2%likely range 79.8% to 92.1%, 102 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 85.8%likely range 78.2% to 91.1%, 113 patients | 84.8%likely range 71.8% to 92.4%, 46 patients |
| Children at 18 months | 92.7%likely range 88.1% to 95.6%, 191 patients | 65.5%likely range 52.3% to 76.6%, 55 patients |
| Children at 5 years | 88.2%likely range 81.7% to 92.6%, 136 patients | 83.3%likely range 72.6% to 90.4%, 66 patients |
| Women aged 25 to 49 | 72.3%likely range 70.3% to 74.1%, 2,138 patients | 60.1%likely range 57.1% to 63.1%, 1,018 patients |
| Women aged 50 to 64 | 68.4%likely range 65.5% to 71.2%, 1,029 patients | 67.7%likely range 63.3% to 71.7%, 470 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 12,067August 2026 | 5,762August 2026 |
| Primary care network | One Ellesmere Port PCN | One Ellesmere Port PCN |
| Phone | 0151 3552112 | 0151 3551191 |
| Friends and Family Test (its own feedback) | 86.1% good or very good72 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 4,153 in August 2026Same day 44.7%; face to face 62.3% | 2,345 in August 2026Same day 35.9%; face to face 62.8% |
| Antibiotic items per STAR-PU (one year) | 0.70England 0.74, April 2025 to March 2026 | 0.89England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.6 qualified permanent8.4 including trainees and locums1,825 patients per permanent GP | 4.0 qualified permanent4.0 including trainees and locums1,422 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.