Hillingdon · Compare
Yiewsley Family Practice vs Otterfield Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Yiewsley Family Practice and Otterfield Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Yiewsley Family PracticeUB7 7DP | Otterfield Medical CentreUB7 8PE |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 68.1likely range 53.6 to 78.999 survey answers | 77.0likely range 70.2 to 82.694 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 68.4%likely range 47.7% to 83.7%, 99 answers | 72.1%likely range 62.6% to 80.0%, 94 answers |
| Access (mean of the two below) | 67.3%likely range 64.1% to 70.3% | 88.3%likely range 83.5% to 91.3%Clearly higher |
| Appointments within two weeks of booking | 95.6%likely range 91.9% to 97.6%, 3,184 appointments | 95.3%likely range 88.4% to 98.2%, 1,267 appointments |
| Calls answered by the practice | 38.9%likely range 33.6% to 44.5%, 6,235 calls | 81.2%likely range 74.6% to 86.4%, 3,468 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 51.3%likely range 31.1% to 71.1%, 89 answers | 63.2%likely range 53.0% to 72.2%, 89 answers |
| Reception and admin team | 84.6%likely range 64.3% to 94.3%, 95 answers | 80.4%likely range 71.5% to 87.1%, 93 answers |
| Having a preferred professional | 42.7%likely range 24.7% to 62.9%, 97 answers | 50.4%likely range 40.8% to 60.0%, 95 answers |
| Seeing your preferred professional | 39.0%likely range 15.0% to 69.9%, 39 answers | 25.2%likely range 14.0% to 41.0%, 37 answers |
| Knowing the next step | 76.9%likely range 55.0% to 90.0%, 88 answers | 80.6%likely range 71.4% to 87.4%, 88 answers |
| Contacting the practice | 74.4%likely range 53.0% to 88.2%, 93 answers | 79.9%likely range 71.0% to 86.6%, 94 answers |
| Wait for an appointment | 74.2%likely range 52.0% to 88.4%, 86 answers | 70.3%likely range 60.2% to 78.7%, 86 answers |
| Being listened to | 84.6%likely range 63.8% to 94.5%, 91 answers | 88.1%likely range 80.3% to 93.1%, 94 answers |
| Care and concern | 78.4%likely range 57.1% to 90.8%, 92 answers | 84.6%likely range 76.2% to 90.4%, 94 answers |
| Confidence and trust | 92.1%likely range 72.7% to 98.1%, 89 answers | 96.0%likely range 90.1% to 98.5%, 93 answers |
| Involvement in decisions | 92.8%likely range 73.0% to 98.4%, 86 answers | 84.7%likely range 76.3% to 90.5%, 93 answers |
| Needs met | 90.8%likely range 71.4% to 97.5%, 92 answers | 88.7%likely range 80.9% to 93.6%, 92 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 82.9%likely range 77.3% to 87.4%, 211 patients | 90.1%likely range 81.0% to 95.1%, 71 patients |
| Children at 18 months | 73.2%likely range 67.3% to 78.4%, 239 patients | 82.9%likely range 72.4% to 89.9%, 70 patients |
| Children at 5 years | 53.0%likely range 46.4% to 59.6%, 215 patients | 74.0%likely range 63.3% to 82.5%, 77 patients |
| Women aged 25 to 49 | 51.7%likely range 50.1% to 53.3%, 3,662 patients | 68.9%likely range 66.2% to 71.4%, 1,227 patients |
| Women aged 50 to 64 | 68.5%likely range 65.5% to 71.4%, 966 patients | 75.9%likely range 72.2% to 79.3%, 560 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 16,251August 2026 | 7,067August 2026 |
| Primary care network | Colne Union PCN | Colne Union PCN |
| Phone | 01895 435377 | 01895 452540 |
| Friends and Family Test (its own feedback) | 77.6% good or very good232 answers, June 2026 | 96.1% good or very good153 answers, June 2026 |
| Appointments (one month) | 4,773 in August 2026Same day 48.0%; face to face 79.6% | 3,221 in August 2026Same day 47.1%; face to face 71.1% |
| Antibiotic items per STAR-PU (one year) | 0.80England 0.74, April 2025 to March 2026 | 0.96England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.2 qualified permanent3.2 including trainees and locums5,016 patients per permanent GP | 3.6 qualified permanent6.6 including trainees and locums1,970 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.