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Yardley Wood Health Centre vs Baldwins Lane Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Yardley Wood Health Centre’s Practice Grade is clearly higher than Baldwins Lane Surgery’s: its likely range lies wholly above.

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Side by side

MeasureYardley Wood Health CentreB14 4DUBaldwins Lane SurgeryB28 0RF
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade87.2likely range 79.6 to 91.598 survey answersClearly higher71.7likely range 68.2 to 74.5101 survey answers
Label (against the England average)Clearly above the England averageNo label
Patients who describe the practice as good88.5%likely range 77.7% to 94.5%, 98 answersClearly higher68.0%likely range 64.7% to 71.2%, 101 answers
Access (mean of the two below)84.0%likely range 80.2% to 86.5%80.1%likely range 71.4% to 85.9%
Appointments within two weeks of booking93.5%likely range 89.7% to 96.0%, 3,640 appointments85.3%likely range 72.8% to 92.6%, 753 appointments
Calls answered by the practiceNot in the grade: no phone data74.8%likely range 62.9% to 83.8%, 1,331 calls
More survey questions (not part of the grade)
Getting through on the phone75.2%likely range 62.2% to 84.9%, 92 answers70.4%likely range 67.1% to 73.5%, 100 answers
Reception and admin team93.9%likely range 84.2% to 97.8%, 95 answers91.1%likely range 88.9% to 92.9%, 102 answers
Having a preferred professional24.2%likely range 14.9% to 36.7%, 98 answers39.2%likely range 35.9% to 42.7%, 100 answers
Seeing your preferred professionalNot shown: fewer than 30 answers74.4%likely range 69.0% to 79.1%, 38 answers
Knowing the next step94.3%likely range 84.6% to 98.0%, 93 answers87.2%likely range 84.6% to 89.4%, 98 answers
Contacting the practice87.0%likely range 75.8% to 93.5%, 97 answers76.5%likely range 73.5% to 79.4%, 101 answers
Wait for an appointment85.0%likely range 72.9% to 92.3%, 89 answers70.0%likely range 66.5% to 73.3%, 90 answers
Being listened to91.3%likely range 80.9% to 96.3%, 95 answers80.2%likely range 77.3% to 82.9%, 98 answers
Care and concern89.5%likely range 78.6% to 95.2%, 93 answers78.1%likely range 75.0% to 80.9%, 95 answers
Confidence and trust97.5%likely range 89.3% to 99.5%, 94 answers90.4%likely range 88.1% to 92.4%, 95 answers
Involvement in decisions96.0%likely range 87.0% to 98.8%, 93 answers89.5%likely range 87.1% to 91.5%, 94 answers
Needs met96.4%likely range 87.6% to 99.0%, 93 answers91.2%likely range 88.9% to 93.0%, 97 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months81.3%likely range 72.1% to 88.0%, 91 patients96.4%likely range 82.3% to 99.4%, 28 patients
Children at 18 months83.2%likely range 75.0% to 89.1%, 107 patients96.4%likely range 82.3% to 99.4%, 28 patients
Children at 5 years81.3%likely range 73.5% to 87.2%, 123 patients85.7%likely range 68.5% to 94.3%, 28 patients
Women aged 25 to 4964.1%likely range 61.8% to 66.3%, 1,746 patients69.5%likely range 65.0% to 73.6%, 439 patients
Women aged 50 to 6474.7%likely range 71.6% to 77.5%, 845 patients81.3%likely range 76.0% to 85.6%, 251 patients
Facts (NHS England, not part of the grade)
Registered patients10,820August 20262,949August 2026
Primary care networkMoseley, Billesley & Yardley Wood PCNMoseley, Billesley & Yardley Wood PCN
Phone0121 47451860121 7441290
Friends and Family Test (its own feedback)95.4% good or very good262 answers, June 202697.0% good or very good33 answers, June 2026
Appointments (one month)5,261 in August 2026Same day 55.7%; face to face 73.0%969 in August 2026Same day 33.1%; face to face 63.2%
Antibiotic items per STAR-PU (one year)1.04England 0.74, April 2025 to March 20260.41England 0.74, April 2025 to March 2026
GPs (full-time equivalent)8.6 qualified permanent10.3 including trainees and locums1,253 patients per permanent GP1.0 qualified permanent1.0 including trainees and locums
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences