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Wrythe Green Surgery vs Hackbridge Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Wrythe Green Surgery and Hackbridge Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Wrythe Green SurgerySM5 2RE | Hackbridge Medical CentreSM6 7DS |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 88.4likely range 77.9 to 93.5114 survey answers | 88.8likely range 85.2 to 91.5116 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 88.1%likely range 73.1% to 95.3%, 114 answers | 88.6%likely range 83.7% to 92.2%, 116 answers |
| Access (mean of the two below) | 89.0%likely range 86.5% to 91.0% | 89.2%likely range 85.1% to 92.1% |
| Appointments within two weeks of booking | 98.7%likely range 96.6% to 99.5%, 4,269 appointments | 96.1%likely range 91.6% to 98.3%, 2,173 appointments |
| Calls answered by the practice | 79.3%likely range 74.6% to 83.2%, 7,100 calls | 82.3%likely range 75.3% to 87.6%, 3,067 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 72.5%likely range 55.4% to 84.8%, 110 answers | 85.6%likely range 80.1% to 89.7%, 110 answers |
| Reception and admin team | 96.3%likely range 83.7% to 99.3%, 111 answers | 91.0%likely range 86.4% to 94.1%, 115 answers |
| Having a preferred professional | 36.1%likely range 22.2% to 52.9%, 115 answers | 26.9%likely range 21.4% to 33.2%, 116 answers |
| Seeing your preferred professional | 56.8%likely range 32.2% to 78.5%, 48 answers | 47.4%likely range 34.7% to 60.5%, 31 answers |
| Knowing the next step | 89.6%likely range 74.7% to 96.2%, 110 answers | 89.7%likely range 84.8% to 93.1%, 112 answers |
| Contacting the practice | 86.0%likely range 70.6% to 94.1%, 113 answers | 85.4%likely range 80.0% to 89.5%, 116 answers |
| Wait for an appointment | 86.1%likely range 70.1% to 94.2%, 107 answers | 91.7%likely range 86.9% to 94.9%, 102 answers |
| Being listened to | 96.8%likely range 84.5% to 99.4%, 112 answers | 91.3%likely range 86.7% to 94.4%, 114 answers |
| Care and concern | 92.4%likely range 78.2% to 97.6%, 110 answers | 93.6%likely range 89.4% to 96.2%, 114 answers |
| Confidence and trust | 100.0%likely range 89.1% to 100.0%, 106 answers | 95.0%likely range 91.1% to 97.3%, 109 answers |
| Involvement in decisions | 96.8%likely range 84.0% to 99.4%, 106 answers | 96.1%likely range 92.5% to 98.1%, 108 answers |
| Needs met | 97.0%likely range 84.7% to 99.5%, 111 answers | 97.2%likely range 94.0% to 98.7%, 112 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 95.7%likely range 91.5% to 97.9%, 164 patients | 89.4%likely range 82.4% to 93.8%, 113 patients |
| Children at 18 months | 88.3%likely range 82.6% to 92.3%, 171 patients | 88.6%likely range 82.1% to 93.0%, 132 patients |
| Children at 5 years | 89.2%likely range 84.3% to 92.7%, 213 patients | 84.8%likely range 77.0% to 90.3%, 112 patients |
| Women aged 25 to 49 | 73.0%likely range 71.4% to 74.5%, 3,143 patients | 73.4%likely range 71.3% to 75.3%, 1,877 patients |
| Women aged 50 to 64 | 78.0%likely range 75.8% to 80.1%, 1,429 patients | 71.1%likely range 67.1% to 74.8%, 523 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 16,729August 2026 | 7,658August 2026 |
| Primary care network | Carshalton PCN | Carshalton PCN |
| Phone | 020 86693232 | – |
| Friends and Family Test (its own feedback) | 96.6% good or very good320 answers, June 2026 | 95.3% good or very good43 answers, June 2026 |
| Appointments (one month) | 7,120 in August 2026Same day 57.5%; face to face 49.8% | 4,117 in August 2026Same day 61.9%; face to face 53.7% |
| Antibiotic items per STAR-PU (one year) | 0.82England 0.74, April 2025 to March 2026 | 0.93England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 7.1 qualified permanent8.2 including trainees and locums2,350 patients per permanent GP | 2.1 qualified permanent2.1 including trainees and locums3,590 patients per permanent GP |
| CQC rating (a separate source) | Good | – |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.