Southampton · Compare
Woolston and Chartwell Partnership vs St. Peters Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
St. Peters Surgery’s Practice Grade is clearly higher than Woolston and Chartwell Partnership’s: its likely range lies wholly above.
Side by side
| Measure | Woolston and Chartwell PartnershipSO19 9AL | St. Peters SurgerySO19 9RL |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 73.5likely range 60.5 to 82.6108 survey answers | 92.4likely range 89.1 to 94.395 survey answersClearly higher |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 72.9%likely range 54.4% to 85.9%, 108 answers | 94.5%likely range 90.2% to 97.0%, 95 answersClearly higher |
| Access (mean of the two below) | 74.7%likely range 71.8% to 77.3% | 87.2%likely range 82.8% to 90.2%Clearly higher |
| Appointments within two weeks of booking | 87.1%likely range 83.7% to 89.9%, 6,949 appointments | 94.4%likely range 88.8% to 97.3%, 1,817 appointments |
| Calls answered by the practice | 62.1%likely range 57.5% to 66.6%, 8,989 calls | 79.8%likely range 73.1% to 85.2%, 3,516 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 33.8%likely range 18.7% to 53.1%, 100 answers | 80.3%likely range 73.7% to 85.5%, 91 answers |
| Reception and admin team | 75.4%likely range 56.7% to 87.7%, 106 answers | 93.2%likely range 88.5% to 96.1%, 92 answers |
| Having a preferred professional | 23.1%likely range 11.4% to 41.4%, 109 answers | 39.0%likely range 32.1% to 46.2%, 94 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 46.7%likely range 34.9% to 59.0%, 34 answers |
| Knowing the next step | 86.4%likely range 68.7% to 94.9%, 102 answers | 96.5%likely range 92.7% to 98.4%, 92 answers |
| Contacting the practice | 64.6%likely range 46.1% to 79.6%, 108 answers | 87.2%likely range 81.6% to 91.3%, 95 answers |
| Wait for an appointment | 65.3%likely range 45.3% to 81.1%, 93 answers | 84.7%likely range 78.4% to 89.4%, 86 answers |
| Being listened to | 86.4%likely range 68.8% to 94.8%, 104 answers | 93.7%likely range 89.2% to 96.4%, 94 answers |
| Care and concern | 83.9%likely range 65.8% to 93.4%, 103 answers | 91.6%likely range 86.6% to 94.8%, 93 answers |
| Confidence and trust | 90.4%likely range 73.6% to 97.0%, 103 answers | 96.3%likely range 92.5% to 98.3%, 93 answers |
| Involvement in decisions | 85.2%likely range 66.8% to 94.3%, 98 answers | 93.3%likely range 88.6% to 96.2%, 91 answers |
| Needs met | 86.1%likely range 68.7% to 94.6%, 106 answers | 96.3%likely range 92.4% to 98.2%, 93 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 88.8%likely range 83.4% to 92.5%, 187 patients | 93.3%likely range 86.2% to 96.9%, 90 patients |
| Children at 18 months | 81.9%likely range 76.1% to 86.5%, 210 patients | 86.3%likely range 77.0% to 92.1%, 80 patients |
| Children at 5 years | 86.6%likely range 81.5% to 90.5%, 224 patients | 79.7%likely range 69.6% to 87.1%, 79 patients |
| Women aged 25 to 49 | 69.5%likely range 68.1% to 71.0%, 3,819 patients | 65.4%likely range 63.0% to 67.7%, 1,554 patients |
| Women aged 50 to 64 | 71.8%likely range 69.7% to 73.8%, 1,875 patients | 67.0%likely range 63.1% to 70.7%, 573 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 21,669August 2026 | 7,699August 2026 |
| Primary care network | Southampton Woolston & Townhill PCN | Southampton Woolston & Townhill PCN |
| Phone | 023 80446733 | 02380 434355 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 96.8% good or very good344 answers, June 2026 |
| Appointments (one month) | 12,290 in August 2026Same day 55.8%; face to face 50.9% | 4,916 in August 2026Same day 33.8%; face to face 77.0% |
| Antibiotic items per STAR-PU (one year) | 0.75England 0.74, April 2025 to March 2026 | 1.05England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 10.5 qualified permanent11.3 including trainees and locums2,070 patients per permanent GP | 3.9 qualified permanent3.9 including trainees and locums1,988 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.