South Derbyshire · Compare
Woodville Surgery vs Heartwood Medical Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Woodville Surgery and Heartwood Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Woodville SurgeryDE11 7JE | Heartwood Medical PracticeDE11 0AE |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 69.1likely range 55.5 to 80.386 survey answers | 67.5likely range 56.9 to 76.298 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 62.5%likely range 43.2% to 78.4%, 86 answers | 65.2%likely range 50.2% to 77.6%, 98 answers |
| Access (mean of the two below) | 84.3%likely range 78.8% to 87.3%Clearly higher | 72.6%likely range 68.4% to 76.2% |
| Appointments within two weeks of booking | 93.8%likely range 88.3% to 96.8%, 1,975 appointmentsClearly higher | 71.1%likely range 65.2% to 76.3%, 3,816 appointments |
| Calls answered by the practice | Not in the grade: no phone data | 74.0%likely range 68.1% to 79.1%, 5,128 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 36.0%likely range 20.2% to 55.6%, 84 answers | 44.7%likely range 30.5% to 59.8%, 92 answers |
| Reception and admin team | 81.2%likely range 62.0% to 92.0%, 83 answers | 73.6%likely range 58.8% to 84.5%, 97 answers |
| Having a preferred professional | 27.2%likely range 13.8% to 46.5%, 86 answers | 35.4%likely range 22.9% to 50.4%, 98 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 15.5%likely range 4.9% to 39.4%, 38 answers |
| Knowing the next step | 73.6%likely range 52.8% to 87.4%, 75 answers | 81.6%likely range 67.1% to 90.6%, 92 answers |
| Contacting the practice | 49.0%likely range 30.8% to 67.4%, 84 answers | 51.7%likely range 37.1% to 65.9%, 97 answers |
| Wait for an appointment | 57.6%likely range 37.9% to 75.1%, 79 answers | 39.2%likely range 25.3% to 55.1%, 86 answers |
| Being listened to | 85.0%likely range 66.6% to 94.2%, 85 answers | 79.7%likely range 65.2% to 89.2%, 94 answers |
| Care and concern | 85.1%likely range 66.3% to 94.3%, 82 answers | 78.9%likely range 63.9% to 88.7%, 91 answers |
| Confidence and trust | 95.4%likely range 79.7% to 99.1%, 85 answers | 89.0%likely range 75.7% to 95.4%, 92 answers |
| Involvement in decisions | 85.3%likely range 66.4% to 94.5%, 81 answers | 77.3%likely range 61.9% to 87.8%, 87 answers |
| Needs met | 89.3%likely range 71.7% to 96.5%, 85 answers | 78.5%likely range 63.9% to 88.3%, 94 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 96.6%likely range 91.5% to 98.7%, 116 patients | 93.5%likely range 87.8% to 96.7%, 124 patients |
| Children at 18 months | 94.4%likely range 88.3% to 97.4%, 107 patients | 88.4%likely range 81.5% to 93.0%, 121 patients |
| Children at 5 years | 96.4%likely range 91.1% to 98.6%, 111 patients | 81.3%likely range 73.5% to 87.2%, 123 patients |
| Women aged 25 to 49 | 76.0%likely range 73.9% to 77.9%, 1,784 patients | 71.3%likely range 69.3% to 73.2%, 2,044 patients |
| Women aged 50 to 64 | 77.0%likely range 74.4% to 79.4%, 1,083 patients | 73.5%likely range 70.7% to 76.2%, 964 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,909August 2026 | 11,349August 2026 |
| Primary care network | Swadlincote PCN | Swadlincote PCN |
| Phone | 01283 217036 | 01283 818100 |
| Friends and Family Test (its own feedback) | 86.2% good or very good188 answers, June 2026 | 93.4% good or very good664 answers, June 2026 |
| Appointments (one month) | 3,459 in August 2026Same day 45.3%; face to face 56.2% | 5,533 in August 2026Same day 39.7%; face to face 74.5% |
| Antibiotic items per STAR-PU (one year) | 0.58England 0.74, April 2025 to March 2026 | 0.55England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.0 qualified permanent4.0 including trainees and locums2,709 patients per permanent GP | 3.8 qualified permanent3.8 including trainees and locums2,966 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.