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Woodland Road Surgery vs Shenley Green Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Woodland Road Surgery’s Practice Grade is clearly higher than Shenley Green Surgery’s: its likely range lies wholly above.

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Side by side

MeasureWoodland Road SurgeryB31 2HZShenley Green SurgeryB29 4HH
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade91.1likely range 88.0 to 93.2118 survey answersClearly higher68.1likely range 62.6 to 73.189 survey answers
Label (against the England average)Clearly above the England averageNo label
Patients who describe the practice as good89.7%likely range 85.7% to 92.6%, 118 answersClearly higher63.4%likely range 55.9% to 70.3%, 89 answers
Access (mean of the two below)94.1%likely range 90.1% to 96.5%Clearly higher78.9%likely range 73.6% to 83.4%
Appointments within two weeks of booking99.9%likely range 96.4% to 100.0%, 1,703 appointments94.3%likely range 89.3% to 97.1%, 2,203 appointments
Calls answered by the practice88.2%likely range 81.0% to 93.0%, 2,340 callsClearly higher63.4%likely range 54.1% to 71.9%, 2,275 calls
More survey questions (not part of the grade)
Getting through on the phone89.4%likely range 85.3% to 92.5%, 112 answers43.4%likely range 35.9% to 51.2%, 84 answers
Reception and admin team96.1%likely range 93.2% to 97.8%, 115 answers80.7%likely range 74.1% to 86.0%, 88 answers
Having a preferred professional25.0%likely range 20.4% to 30.2%, 119 answers34.4%likely range 27.6% to 41.9%, 88 answers
Seeing your preferred professional67.9%likely range 57.2% to 77.1%, 34 answers11.7%likely range 5.5% to 22.9%, 30 answers
Knowing the next step91.7%likely range 88.0% to 94.4%, 114 answers74.3%likely range 67.0% to 80.4%, 84 answers
Contacting the practice86.5%likely range 82.1% to 90.0%, 116 answers56.9%likely range 49.3% to 64.1%, 89 answers
Wait for an appointment83.7%likely range 78.8% to 87.6%, 109 answers59.2%likely range 50.9% to 67.0%, 74 answers
Being listened to91.5%likely range 87.8% to 94.2%, 115 answers80.4%likely range 73.6% to 85.8%, 86 answers
Care and concern89.6%likely range 85.5% to 92.6%, 113 answers81.0%likely range 74.2% to 86.4%, 84 answers
Confidence and trust98.9%likely range 96.8% to 99.6%, 114 answers84.7%likely range 78.3% to 89.5%, 84 answers
Involvement in decisions99.4%likely range 97.6% to 99.9%, 111 answers89.0%likely range 82.9% to 93.1%, 77 answers
Needs met92.0%likely range 88.2% to 94.6%, 115 answers82.4%likely range 75.8% to 87.5%, 85 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months94.6%likely range 82.3% to 98.5%, 37 patients84.4%likely range 68.2% to 93.1%, 32 patients
Children at 18 months82.5%likely range 70.6% to 90.2%, 57 patients67.6%likely range 51.5% to 80.4%, 37 patients
Children at 5 years83.3%likely range 71.3% to 91.0%, 54 patients59.2%likely range 45.2% to 71.8%, 49 patients
Women aged 25 to 4972.4%likely range 69.6% to 75.1%, 1,009 patients70.2%likely range 66.9% to 73.4%, 759 patients
Women aged 50 to 6476.9%likely range 73.2% to 80.2%, 550 patients74.9%likely range 70.2% to 79.1%, 363 patients
Facts (NHS England, not part of the grade)
Registered patients6,040August 20264,845August 2026
Primary care networkSouth West Birmingham PCNSouth West Birmingham PCN
Phone0121 47510650121 4757997
Friends and Family Test (its own feedback)96.7% good or very good120 answers, June 202685.2% good or very good61 answers, June 2026
Appointments (one month)2,721 in August 2026Same day 64.8%; face to face 84.2%2,820 in August 2026Same day 67.8%; face to face 59.6%
Antibiotic items per STAR-PU (one year)0.85England 0.74, April 2025 to March 20260.83England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.3 qualified permanent5.3 including trainees and locums1,420 patients per permanent GP2.8 qualified permanent6.4 including trainees and locums1,719 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences