Blackburn with Darwen · Compare
Witton Medical Centre vs Redlam Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Witton Medical Centre and Redlam Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Witton Medical CentreBB2 2SU | Redlam SurgeryBB2 1UW |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 88.9likely range 79.3 to 93.1104 survey answers | 83.5likely range 80.0 to 86.3112 survey answers |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 90.6%likely range 76.9% to 96.5%, 104 answers | 82.8%likely range 78.4% to 86.5%, 112 answers |
| Access (mean of the two below) | 84.8%likely range 81.1% to 87.6% | 85.0%likely range 79.5% to 88.8% |
| Appointments within two weeks of booking | 89.4%likely range 83.2% to 93.5%, 2,132 appointments | 87.1%likely range 78.4% to 92.6%, 1,336 appointments |
| Calls answered by the practice | 80.2%likely range 75.9% to 83.9%, 8,012 calls | 82.8%likely range 76.0% to 88.0%, 3,169 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 79.8%likely range 63.7% to 89.8%, 99 answers | 83.5%likely range 79.1% to 87.2%, 109 answers |
| Reception and admin team | 91.5%likely range 77.7% to 97.1%, 100 answers | 90.7%likely range 86.9% to 93.4%, 108 answers |
| Having a preferred professional | 35.3%likely range 21.9% to 51.5%, 104 answers | 29.9%likely range 25.3% to 35.1%, 113 answers |
| Seeing your preferred professional | 76.5%likely range 48.6% to 91.8%, 37 answers | 46.9%likely range 37.3% to 56.7%, 35 answers |
| Knowing the next step | 90.2%likely range 75.9% to 96.4%, 98 answers | 89.9%likely range 86.1% to 92.7%, 109 answers |
| Contacting the practice | 82.6%likely range 67.0% to 91.7%, 100 answers | 84.0%likely range 79.6% to 87.6%, 110 answers |
| Wait for an appointment | 68.8%likely range 51.9% to 81.8%, 96 answers | 69.6%likely range 64.0% to 74.7%, 98 answers |
| Being listened to | 91.1%likely range 77.3% to 96.8%, 102 answers | 87.3%likely range 83.1% to 90.5%, 108 answers |
| Care and concern | 85.1%likely range 70.1% to 93.3%, 102 answers | 88.0%likely range 83.9% to 91.1%, 106 answers |
| Confidence and trust | 94.8%likely range 82.2% to 98.6%, 101 answers | 94.6%likely range 91.5% to 96.6%, 106 answers |
| Involvement in decisions | 92.1%likely range 78.1% to 97.4%, 96 answers | 91.5%likely range 87.8% to 94.1%, 105 answers |
| Needs met | 96.0%likely range 84.0% to 99.1%, 103 answers | 93.9%likely range 90.7% to 96.0%, 109 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 85.8%likely range 78.5% to 91.0%, 120 patients | 96.9%likely range 84.3% to 99.4%, 32 patients |
| Children at 18 months | 81.7%likely range 73.8% to 87.6%, 120 patients | 91.7%likely range 78.2% to 97.1%, 36 patients |
| Children at 5 years | 84.3%likely range 77.2% to 89.5%, 134 patients | 90.6%likely range 75.8% to 96.8%, 32 patients |
| Women aged 25 to 49 | 63.1%likely range 60.9% to 65.4%, 1,772 patients | 69.4%likely range 65.5% to 73.0%, 578 patients |
| Women aged 50 to 64 | 73.7%likely range 70.8% to 76.4%, 973 patients | 78.8%likely range 74.8% to 82.4%, 444 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 11,249August 2026 | 4,372August 2026 |
| Primary care network | Blackburn West PCN | Blackburn West PCN |
| Phone | 01254 457800 | 01254 260051 |
| Friends and Family Test (its own feedback) | 96.2% good or very good133 answers, June 2026 | 97.2% good or very good107 answers, June 2026 |
| Appointments (one month) | 3,325 in August 2026Same day 45.4%; face to face 71.5% | 1,557 in August 2026Same day 40.7%; face to face 47.5% |
| Antibiotic items per STAR-PU (one year) | 0.97England 0.74, April 2025 to March 2026 | 0.93England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.0 qualified permanent4.0 including trainees and locums2,775 patients per permanent GP | 1.9 qualified permanent4.0 including trainees and locums2,277 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.