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Witham Health Centre vs Collingwood Road Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Witham Health Centre and Collingwood Road Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Witham Health CentreCM8 2UX | Collingwood Road SurgeryCM8 2DZ |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 64.9likely range 59.0 to 70.3115 survey answers | 58.9likely range 56.3 to 61.3100 survey answers |
| Label (against the England average) | No label | No label |
| Patients who describe the practice as good | 60.1%likely range 52.3% to 67.5%, 115 answersClearly higher | 46.9%likely range 43.7% to 50.1%, 100 answers |
| Access (mean of the two below) | 76.0%likely range 68.3% to 81.3% | 86.9%likely range 82.1% to 89.0%Clearly higher |
| Appointments within two weeks of booking | 85.5%likely range 77.8% to 90.8%, 1,721 appointments | 96.4%likely range 91.6% to 98.5%, 1,969 appointmentsClearly higher |
| Calls answered by the practice | Not in the grade: no phone data | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 58.4%likely range 50.3% to 66.1%, 109 answers | 41.7%likely range 38.5% to 45.0%, 96 answers |
| Reception and admin team | 69.8%likely range 61.9% to 76.7%, 107 answers | 72.6%likely range 69.6% to 75.4%, 99 answers |
| Having a preferred professional | 29.4%likely range 22.8% to 37.0%, 114 answers | 29.6%likely range 26.7% to 32.7%, 99 answers |
| Seeing your preferred professional | 48.4%likely range 34.3% to 62.8%, 34 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 83.2%likely range 76.2% to 88.4%, 107 answers | 72.8%likely range 69.7% to 75.7%, 91 answers |
| Contacting the practice | 58.1%likely range 50.1% to 65.6%, 112 answers | 48.8%likely range 45.6% to 52.1%, 98 answers |
| Wait for an appointment | 73.9%likely range 66.0% to 80.5%, 102 answers | 49.6%likely range 46.1% to 53.1%, 85 answers |
| Being listened to | 69.7%likely range 61.8% to 76.6%, 107 answers | 64.5%likely range 61.3% to 67.6%, 96 answers |
| Care and concern | 69.1%likely range 61.2% to 76.0%, 108 answers | 60.8%likely range 57.5% to 64.0%, 95 answers |
| Confidence and trust | 77.8%likely range 70.4% to 83.7%, 110 answers | 71.2%likely range 68.1% to 74.1%, 94 answers |
| Involvement in decisions | 84.7%likely range 77.7% to 89.8%, 101 answers | 77.9%likely range 74.8% to 80.6%, 86 answers |
| Needs met | 89.4%likely range 83.4% to 93.5%, 107 answers | 74.3%likely range 71.3% to 77.1%, 96 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 80.8%likely range 70.7% to 88.0%, 78 patients | 84.2%likely range 69.6% to 92.6%, 38 patients |
| Children at 18 months | 88.9%likely range 80.7% to 93.9%, 90 patients | 87.1%likely range 71.1% to 94.9%, 31 patients |
| Children at 5 years | 90.3%likely range 82.6% to 94.8%, 93 patients | 79.3%likely range 61.6% to 90.2%, 29 patients |
| Women aged 25 to 49 | 71.5%likely range 69.0% to 73.8%, 1,370 patients | 76.7%likely range 72.7% to 80.2%, 485 patients |
| Women aged 50 to 64 | 75.8%likely range 72.1% to 79.2%, 559 patients | 79.6%likely range 72.8% to 85.1%, 162 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,166August 2026 | 2,420August 2026 |
| Primary care network | Maldon & Witham PCN | Maldon & Witham PCN |
| Phone | 01376 337272 | 01376 502264 |
| Friends and Family Test (its own feedback) | No results for June 2026 | No results for June 2026 |
| Appointments (one month) | 2,230 in August 2026Same day 40.1%; face to face 87.7% | 4,446 in August 2026Same day 67.4%; face to face 12.7% |
| Antibiotic items per STAR-PU (one year) | 0.89England 0.74, April 2025 to March 2026 | 1.24England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.0 qualified permanent3.0 including trainees and locums3,631 patients per permanent GP | 0.7 qualified permanent0.7 including trainees and locums |
| CQC rating (a separate source) | Good | – |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.