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Windsor House Group Practice vs The Dekeyser Group Practice

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Windsor House Group Practice and The Dekeyser Group Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureWindsor House Group PracticeLS27 9NBThe Dekeyser Group PracticeLS27 9EN
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade84.2likely range 67.2 to 91.395 survey answers81.7likely range 70.1 to 88.8113 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good86.0%likely range 61.7% to 95.9%, 95 answers80.1%likely range 63.6% to 90.2%, 113 answers
Access (mean of the two below)80.0%likely range 76.0% to 83.3%85.2%likely range 82.7% to 87.4%
Appointments within two weeks of booking90.5%likely range 86.2% to 93.6%, 3,689 appointments98.1%likely range 95.7% to 99.1%, 4,384 appointmentsClearly higher
Calls answered by the practice69.4%likely range 62.8% to 75.2%, 4,386 calls72.3%likely range 67.8% to 76.4%, 8,744 calls
More survey questions (not part of the grade)
Getting through on the phone61.5%likely range 37.0% to 81.2%, 93 answers63.5%likely range 46.0% to 78.0%, 107 answers
Reception and admin team87.6%likely range 63.4% to 96.6%, 95 answers87.7%likely range 72.3% to 95.1%, 111 answers
Having a preferred professional16.1%likely range 5.1% to 40.6%, 96 answers32.9%likely range 19.4% to 50.0%, 113 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step87.9%likely range 62.9% to 96.9%, 89 answers83.6%likely range 67.7% to 92.6%, 113 answers
Contacting the practice75.7%likely range 50.7% to 90.5%, 95 answers77.5%likely range 60.8% to 88.5%, 112 answers
Wait for an appointment83.7%likely range 58.1% to 95.0%, 89 answers76.3%likely range 58.2% to 88.2%, 98 answers
Being listened to89.6%likely range 65.3% to 97.5%, 92 answers89.7%likely range 74.6% to 96.3%, 110 answers
Care and concern91.0%likely range 67.2% to 98.0%, 93 answers90.2%likely range 75.4% to 96.5%, 111 answers
Confidence and trust91.9%likely range 68.4% to 98.3%, 93 answers92.8%likely range 78.7% to 97.8%, 111 answers
Involvement in decisions94.6%likely range 71.2% to 99.2%, 89 answers94.3%likely range 80.1% to 98.6%, 104 answers
Needs met87.7%likely range 63.1% to 96.7%, 92 answers93.7%likely range 79.9% to 98.2%, 111 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months92.6%likely range 87.9% to 95.5%, 188 patients86.7%likely range 79.2% to 91.8%, 113 patients
Children at 18 months87.2%likely range 81.6% to 91.2%, 187 patients88.4%likely range 79.9% to 93.6%, 86 patients
Children at 5 years89.1%likely range 83.7% to 92.8%, 183 patients83.6%likely range 76.6% to 88.8%, 140 patients
Women aged 25 to 4977.8%likely range 76.4% to 79.1%, 3,716 patients67.8%likely range 66.1% to 69.5%, 2,850 patients
Women aged 50 to 6479.0%likely range 77.0% to 80.8%, 1,742 patients76.0%likely range 73.8% to 78.1%, 1,523 patients
Facts (NHS England, not part of the grade)
Registered patients19,956August 202616,759August 2026
Primary care networkMorley PCNMorley PCN
Phone03332 4277770113 2951600
Friends and Family Test (its own feedback)91.7% good or very good351 answers, June 202695.0% good or very good380 answers, June 2026
Appointments (one month)6,862 in August 2026Same day 49.6%; face to face 71.5%7,195 in August 2026Same day 49.2%; face to face 61.9%
Antibiotic items per STAR-PU (one year)0.82England 0.74, April 2025 to March 20260.88England 0.74, April 2025 to March 2026
GPs (full-time equivalent)8.7 qualified permanent19.3 including trainees and locums2,303 patients per permanent GP10.5 qualified permanent11.6 including trainees and locums1,591 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences