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Windsor House Group Practice vs Gildersome Health Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Windsor House Group Practice and Gildersome Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureWindsor House Group PracticeLS27 9NBGildersome Health CentreLS27 7HL
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade84.2likely range 67.2 to 91.395 survey answers82.2likely range 78.1 to 84.9105 survey answers
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good86.0%likely range 61.7% to 95.9%, 95 answers85.8%likely range 82.7% to 88.3%, 105 answers
Access (mean of the two below)80.0%likely range 76.0% to 83.3%73.8%likely range 61.9% to 80.5%
Appointments within two weeks of booking90.5%likely range 86.2% to 93.6%, 3,689 appointments85.7%likely range 64.2% to 95.2%, 293 appointments
Calls answered by the practice69.4%likely range 62.8% to 75.2%, 4,386 calls61.9%likely range 51.6% to 71.2%, 1,894 calls
More survey questions (not part of the grade)
Getting through on the phone61.5%likely range 37.0% to 81.2%, 93 answers72.1%likely range 68.4% to 75.6%, 102 answers
Reception and admin team87.6%likely range 63.4% to 96.6%, 95 answers93.5%likely range 91.2% to 95.2%, 103 answers
Having a preferred professional16.1%likely range 5.1% to 40.6%, 96 answers37.8%likely range 34.0% to 41.7%, 104 answers
Seeing your preferred professionalNot shown: fewer than 30 answers86.2%likely range 80.6% to 90.4%, 35 answers
Knowing the next step87.9%likely range 62.9% to 96.9%, 89 answers97.1%likely range 95.3% to 98.2%, 97 answers
Contacting the practice75.7%likely range 50.7% to 90.5%, 95 answers80.6%likely range 77.2% to 83.5%, 104 answers
Wait for an appointment83.7%likely range 58.1% to 95.0%, 89 answers78.2%likely range 74.6% to 81.4%, 99 answers
Being listened to89.6%likely range 65.3% to 97.5%, 92 answers89.2%likely range 86.4% to 91.4%, 103 answers
Care and concern91.0%likely range 67.2% to 98.0%, 93 answers85.4%likely range 82.4% to 88.0%, 105 answers
Confidence and trust91.9%likely range 68.4% to 98.3%, 93 answers92.8%likely range 90.4% to 94.6%, 102 answers
Involvement in decisions94.6%likely range 71.2% to 99.2%, 89 answers93.0%likely range 90.6% to 94.8%, 100 answers
Needs met87.7%likely range 63.1% to 96.7%, 92 answers93.1%likely range 90.8% to 94.9%, 101 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months92.6%likely range 87.9% to 95.5%, 188 patients93.1%likely range 78.0% to 98.1%, 29 patients
Children at 18 months87.2%likely range 81.6% to 91.2%, 187 patients93.5%likely range 79.3% to 98.2%, 31 patients
Children at 5 years89.1%likely range 83.7% to 92.8%, 183 patients94.9%likely range 83.1% to 98.6%, 39 patients
Women aged 25 to 4977.8%likely range 76.4% to 79.1%, 3,716 patients81.2%likely range 77.8% to 84.1%, 579 patients
Women aged 50 to 6479.0%likely range 77.0% to 80.8%, 1,742 patients83.3%likely range 78.5% to 87.3%, 276 patients
Facts (NHS England, not part of the grade)
Registered patients19,956August 20263,478August 2026
Primary care networkMorley PCNMorley PCN
Phone03332 4277770113 2535134
Friends and Family Test (its own feedback)91.7% good or very good351 answers, June 20264 answers in June 2026; shares not published below 5
Appointments (one month)6,862 in August 2026Same day 49.6%; face to face 71.5%1,400 in August 2026Same day 34.5%; face to face 80.4%
Antibiotic items per STAR-PU (one year)0.82England 0.74, April 2025 to March 20260.93England 0.74, April 2025 to March 2026
GPs (full-time equivalent)8.7 qualified permanent19.3 including trainees and locums2,303 patients per permanent GP1.4 qualified permanent1.4 including trainees and locums2,438 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences