Cherwell · Compare
Windrush Surgery vs Hightown Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Hightown Surgery’s Practice Grade is clearly higher than Windrush Surgery’s: its likely range lies wholly above.
Side by side
| Measure | Windrush SurgeryOX16 9SA | Hightown SurgeryOX16 9DB |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 69.2likely range 62.5 to 75.1108 survey answers | 81.4likely range 75.7 to 85.7118 survey answersClearly higher |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 65.5%likely range 56.2% to 73.8%, 108 answers | 82.0%likely range 74.0% to 88.0%, 118 answersClearly higher |
| Access (mean of the two below) | 77.7%likely range 72.9% to 81.6% | 79.9%likely range 75.6% to 83.3% |
| Appointments within two weeks of booking | 87.8%likely range 81.4% to 92.2%, 2,156 appointments | 85.7%likely range 79.5% to 90.3%, 2,457 appointments |
| Calls answered by the practice | 67.5%likely range 60.3% to 74.0%, 3,684 calls | 74.0%likely range 68.2% to 79.0%, 5,310 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 56.1%likely range 46.3% to 65.5%, 99 answers | 56.6%likely range 47.2% to 65.6%, 111 answers |
| Reception and admin team | 66.8%likely range 57.2% to 75.1%, 104 answers | 91.2%likely range 84.5% to 95.2%, 116 answers |
| Having a preferred professional | 22.6%likely range 15.7% to 31.4%, 107 answers | 30.4%likely range 22.7% to 39.4%, 118 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 53.0%likely range 36.6% to 68.8%, 36 answers |
| Knowing the next step | 89.4%likely range 82.0% to 94.0%, 103 answers | 93.6%likely range 87.4% to 96.8%, 116 answers |
| Contacting the practice | 72.5%likely range 63.3% to 80.1%, 106 answers | 73.6%likely range 64.9% to 80.9%, 118 answers |
| Wait for an appointment | 72.4%likely range 62.6% to 80.4%, 95 answers | 62.3%likely range 52.7% to 71.1%, 106 answers |
| Being listened to | 80.1%likely range 71.4% to 86.7%, 103 answers | 87.8%likely range 80.3% to 92.7%, 112 answers |
| Care and concern | 78.8%likely range 70.0% to 85.6%, 104 answers | 86.5%likely range 78.8% to 91.7%, 112 answers |
| Confidence and trust | 94.0%likely range 87.6% to 97.2%, 103 answers | 96.6%likely range 91.2% to 98.7%, 110 answers |
| Involvement in decisions | 91.7%likely range 84.5% to 95.7%, 97 answers | 96.0%likely range 90.3% to 98.4%, 109 answers |
| Needs met | 93.1%likely range 86.5% to 96.6%, 103 answers | 92.5%likely range 86.0% to 96.2%, 111 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 93.1%likely range 85.8% to 96.8%, 87 patients | 90.8%likely range 84.6% to 94.6%, 130 patients |
| Children at 18 months | 87.0%likely range 78.6% to 92.4%, 92 patients | 91.6%likely range 85.6% to 95.2%, 131 patients |
| Children at 5 years | 86.5%likely range 77.9% to 92.1%, 89 patients | 89.8%likely range 83.4% to 94.0%, 128 patients |
| Women aged 25 to 49 | 62.5%likely range 60.0% to 64.9%, 1,506 patients | 72.7%likely range 70.8% to 74.6%, 2,104 patients |
| Women aged 50 to 64 | 73.8%likely range 70.5% to 76.8%, 762 patients | 80.7%likely range 78.3% to 82.8%, 1,170 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 9,082August 2026 | 12,472August 2026 |
| Primary care network | Banbury Alliance PCN | Banbury Alliance PCN |
| Phone | 01295 251491 | 01295 270722 |
| Friends and Family Test (its own feedback) | 97.9% good or very good188 answers, June 2026 | 94.4% good or very good304 answers, June 2026 |
| Appointments (one month) | 5,474 in August 2026Same day 64.4%; face to face 38.7% | 6,705 in August 2026Same day 45.8%; face to face 47.7% |
| Antibiotic items per STAR-PU (one year) | 0.72England 0.74, April 2025 to March 2026 | 0.66England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.6 qualified permanent4.5 including trainees and locums2,486 patients per permanent GP | 6.3 qualified permanent7.3 including trainees and locums1,987 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.