Peterborough · Compare
Willow Tree Surgery vs Botolph Bridge Community Health Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Willow Tree Surgery and Botolph Bridge Community Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Willow Tree SurgeryPE2 5RQ | Botolph Bridge Community Health CentrePE2 9QB |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 58.0likely range 51.9 to 64.291 survey answers | 56.7likely range 52.8 to 60.5131 survey answers |
| Label (against the England average) | No label | No label |
| Patients who describe the practice as good | 46.3%likely range 37.8% to 55.0%, 91 answers | 49.5%likely range 44.4% to 54.6%, 131 answers |
| Access (mean of the two below) | 85.1%likely range 80.1% to 88.6%Clearly higher | 73.2%likely range 68.2% to 77.5% |
| Appointments within two weeks of booking | 90.4%likely range 84.0% to 94.3%, 1,970 appointmentsClearly higher | 70.9%likely range 63.9% to 77.0%, 2,797 appointments |
| Calls answered by the practice | 79.7%likely range 72.1% to 85.6%, 2,835 calls | 75.5%likely range 68.3% to 81.4%, 3,406 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 28.3%likely range 21.1% to 36.9%, 88 answers | 17.2%likely range 13.6% to 21.5%, 127 answers |
| Reception and admin team | 65.3%likely range 56.4% to 73.2%, 87 answers | 68.9%likely range 64.0% to 73.5%, 130 answers |
| Having a preferred professional | 20.8%likely range 14.6% to 28.8%, 90 answers | 24.0%likely range 19.8% to 28.6%, 129 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 29.0%likely range 20.7% to 39.1%, 34 answers |
| Knowing the next step | 69.9%likely range 61.0% to 77.5%, 84 answers | 68.7%likely range 63.5% to 73.4%, 119 answers |
| Contacting the practice | 49.9%likely range 41.3% to 58.6%, 91 answers | 44.2%likely range 39.2% to 49.3%, 131 answers |
| Wait for an appointment | 65.8%likely range 56.4% to 74.2%, 77 answers | 48.6%likely range 43.1% to 54.2%, 111 answers |
| Being listened to | 77.7%likely range 69.3% to 84.4%, 83 answers | 72.7%likely range 67.8% to 77.1%, 126 answers |
| Care and concern | 77.2%likely range 68.7% to 83.9%, 83 answers | 76.7%likely range 72.1% to 80.9%, 126 answers |
| Confidence and trust | 82.5%likely range 74.6% to 88.4%, 84 answers | 88.2%likely range 84.4% to 91.2%, 126 answers |
| Involvement in decisions | 74.3%likely range 65.2% to 81.6%, 77 answers | 84.2%likely range 79.8% to 87.8%, 117 answers |
| Needs met | 74.7%likely range 66.0% to 81.7%, 84 answers | 85.0%likely range 80.9% to 88.4%, 123 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 88.9%likely range 78.8% to 94.5%, 63 patients | 80.0%likely range 68.7% to 87.9%, 65 patients |
| Children at 18 months | 95.2%likely range 86.7% to 98.3%, 62 patients | 87.7%likely range 78.2% to 93.4%, 73 patients |
| Children at 5 years | 82.6%likely range 69.3% to 90.9%, 46 patients | 73.8%likely range 63.2% to 82.1%, 80 patients |
| Women aged 25 to 49 | 74.8%likely range 72.0% to 77.3%, 1,050 patients | 65.6%likely range 63.0% to 68.0%, 1,383 patients |
| Women aged 50 to 64 | 71.3%likely range 67.0% to 75.2%, 460 patients | 77.0%likely range 73.4% to 80.3%, 574 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,397August 2026 | 7,309August 2026 |
| Primary care network | Peterborough Partnerships PCN | Peterborough Partnerships PCN |
| Phone | 01733 371451 | 01733 774500 |
| Friends and Family Test (its own feedback) | 100.0% good or very good5 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 2,167 in August 2026Same day 53.1%; face to face 51.3% | 2,950 in August 2026Same day 47.0%; face to face 87.0% |
| Antibiotic items per STAR-PU (one year) | 0.75England 0.74, April 2025 to March 2026 | 0.67England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.7 qualified permanent3.1 including trainees and locums3,691 patients per permanent GP | 1.6 qualified permanent3.6 including trainees and locums4,568 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.