County Durham · Compare
William Brown Centre vs The Horden Group Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The Horden Group Practice’s Practice Grade is clearly higher than William Brown Centre’s: its likely range lies wholly above.
Side by side
| Measure | William Brown CentreSR8 5TW | The Horden Group PracticeSR8 4LD |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 74.4likely range 59.1 to 84.8103 survey answers | 93.0likely range 86.8 to 95.291 survey answersClearly higher |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 71.4%likely range 49.6% to 86.3%, 103 answers | 95.7%likely range 87.0% to 98.7%, 91 answersClearly higher |
| Access (mean of the two below) | 81.2%likely range 78.4% to 83.4% | 86.4%likely range 83.2% to 89.0% |
| Appointments within two weeks of booking | 90.7%likely range 87.9% to 92.9%, 8,008 appointments | 87.5%likely range 82.7% to 91.2%, 3,620 appointments |
| Calls answered by the practice | Not in the grade: no phone data | 85.2%likely range 80.8% to 88.8%, 6,317 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 63.6%likely range 42.1% to 80.8%, 102 answers | 97.1%likely range 89.0% to 99.3%, 91 answers |
| Reception and admin team | 83.3%likely range 62.1% to 93.8%, 102 answers | 99.1%likely range 92.1% to 99.9%, 91 answers |
| Having a preferred professional | 33.9%likely range 17.4% to 55.5%, 103 answers | 46.3%likely range 33.9% to 59.0%, 90 answers |
| Seeing your preferred professional | 28.9%likely range 7.6% to 66.7%, 32 answers | 55.2%likely range 36.1% to 72.9%, 40 answers |
| Knowing the next step | 85.0%likely range 63.6% to 94.8%, 99 answers | 96.6%likely range 88.2% to 99.1%, 90 answers |
| Contacting the practice | 72.8%likely range 51.1% to 87.3%, 103 answers | 98.2%likely range 90.5% to 99.7%, 90 answers |
| Wait for an appointment | 68.4%likely range 45.8% to 84.7%, 95 answers | 75.8%likely range 62.9% to 85.2%, 86 answers |
| Being listened to | 92.1%likely range 72.6% to 98.1%, 102 answers | 97.1%likely range 88.9% to 99.3%, 90 answers |
| Care and concern | 93.0%likely range 73.5% to 98.5%, 100 answers | 95.6%likely range 86.7% to 98.6%, 89 answers |
| Confidence and trust | 95.5%likely range 77.0% to 99.3%, 101 answers | 98.8%likely range 91.6% to 99.8%, 91 answers |
| Involvement in decisions | 97.2%likely range 78.6% to 99.7%, 95 answers | 98.2%likely range 90.5% to 99.7%, 89 answers |
| Needs met | 87.7%likely range 66.8% to 96.2%, 99 answers | 96.5%likely range 88.1% to 99.0%, 91 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 92.6%likely range 86.1% to 96.2%, 108 patients | 94.0%likely range 86.7% to 97.4%, 83 patients |
| Children at 18 months | 90.9%likely range 84.8% to 94.7%, 132 patients | 95.2%likely range 88.3% to 98.1%, 83 patients |
| Children at 5 years | 96.0%likely range 91.5% to 98.2%, 150 patients | 96.7%likely range 90.8% to 98.9%, 91 patients |
| Women aged 25 to 49 | 76.6%likely range 74.9% to 78.2%, 2,442 patients | 74.0%likely range 71.5% to 76.3%, 1,321 patients |
| Women aged 50 to 64 | 75.0%likely range 72.6% to 77.2%, 1,399 patients | 74.9%likely range 71.8% to 77.9%, 774 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 15,418August 2026 | 8,329August 2026 |
| Primary care network | Easington Central PCN | Easington Central PCN |
| Phone | 01915 391060 | 0191 5864210 |
| Friends and Family Test (its own feedback) | 83.3% good or very good24 answers, June 2026 | 100.0% good or very good30 answers, June 2026 |
| Appointments (one month) | 15,241 in August 2026Same day 38.2%; face to face 46.5% | 4,324 in August 2026Same day 29.1%; face to face 79.3% |
| Antibiotic items per STAR-PU (one year) | 1.18England 0.74, April 2025 to March 2026 | 0.98England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.9 qualified permanent12.7 including trainees and locums2,221 patients per permanent GP | 3.6 qualified permanent6.6 including trainees and locums2,309 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.