East Riding of Yorkshire · Compare
Willerby and Swanland Surgery vs Dr Ac Milner
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Willerby and Swanland Surgery and Dr Ac Milner cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Add a third practiceAll practices in East Riding of Yorkshire
Side by side
| Measure | Willerby and Swanland SurgeryHU10 7JR | Dr Ac MilnerHU10 6QJ |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 83.8likely range 76.5 to 88.8113 survey answers | 90.6likely range 87.4 to 92.5107 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 81.2%likely range 70.9% to 88.4%, 113 answers | 90.5%likely range 87.3% to 92.9%, 107 answers |
| Access (mean of the two below) | 89.7%likely range 86.6% to 90.3% | 90.8%likely range 83.2% to 93.7% |
| Appointments within two weeks of booking | 99.2%likely range 96.1% to 99.8%, 2,302 appointments | 96.1%likely range 82.7% to 99.2%, 467 appointments |
| Calls answered by the practice | Not in the grade: no phone data | 85.3%likely range 78.4% to 90.3%, 2,825 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 62.0%likely range 50.5% to 72.3%, 109 answers | 88.9%likely range 85.6% to 91.6%, 105 answers |
| Reception and admin team | 82.8%likely range 72.7% to 89.7%, 112 answers | 98.6%likely range 96.9% to 99.3%, 106 answers |
| Having a preferred professional | 24.2%likely range 16.0% to 35.0%, 113 answers | 32.7%likely range 28.3% to 37.3%, 105 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 67.7%likely range 58.6% to 75.7%, 30 answers |
| Knowing the next step | 91.4%likely range 82.8% to 95.9%, 112 answers | 92.6%likely range 89.6% to 94.7%, 106 answers |
| Contacting the practice | 74.3%likely range 63.4% to 82.8%, 113 answers | 91.6%likely range 88.6% to 93.9%, 106 answers |
| Wait for an appointment | 80.5%likely range 68.8% to 88.5%, 91 answers | 91.6%likely range 88.4% to 93.9%, 101 answers |
| Being listened to | 87.0%likely range 77.3% to 92.9%, 108 answers | 91.9%likely range 88.8% to 94.1%, 106 answers |
| Care and concern | 88.6%likely range 79.2% to 94.1%, 108 answers | 90.8%likely range 87.7% to 93.3%, 105 answers |
| Confidence and trust | 95.7%likely range 88.2% to 98.5%, 107 answers | 96.8%likely range 94.6% to 98.1%, 103 answers |
| Involvement in decisions | 89.1%likely range 79.4% to 94.5%, 101 answers | 95.0%likely range 92.4% to 96.8%, 100 answers |
| Needs met | 94.6%likely range 86.9% to 97.9%, 109 answers | 90.8%likely range 87.6% to 93.2%, 104 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 93.2%likely range 85.9% to 96.8%, 88 patients | 88.0%likely range 70.0% to 95.8%, 25 patients |
| Children at 18 months | 91.1%likely range 84.3% to 95.1%, 112 patients | 86.7%likely range 70.3% to 94.7%, 30 patients |
| Children at 5 years | 95.7%likely range 89.3% to 98.3%, 92 patients | 93.0%likely range 81.4% to 97.6%, 43 patients |
| Women aged 25 to 49 | 81.2%likely range 79.2% to 83.1%, 1,566 patients | 79.0%likely range 75.4% to 82.2%, 557 patients |
| Women aged 50 to 64 | 83.9%likely range 81.6% to 85.9%, 1,118 patients | 83.7%likely range 79.5% to 87.1%, 361 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 11,525August 2026 | 4,250August 2026 |
| Primary care network | Harthill East Riding PCN | Harthill East Riding PCN |
| Phone | 01482 652652 | 01482 658918 |
| Friends and Family Test (its own feedback) | 94.9% good or very good488 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 2,999 in August 2026Same day 60.5%; face to face 79.6% | 1,614 in August 2026Same day 20.0%; face to face 96.5% |
| Antibiotic items per STAR-PU (one year) | 0.75England 0.74, April 2025 to March 2026 | 0.87England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.3 qualified permanent8.3 including trainees and locums2,156 patients per permanent GP | 1.2 qualified permanent1.2 including trainees and locums3,465 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.