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Willenhall Primary Care Centre - 1 vs Willenhal Oak Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Willenhall Primary Care Centre - 1 and Willenhal Oak Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureWillenhall Primary Care Centre - 1CV3 3DGWillenhal Oak Medical CentreCV3 3DP
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade88.2likely range 81.7 to 91.888 survey answers83.4likely range 80.5 to 85.8121 survey answers
Label (against the England average)Clearly above the England averageClearly above the England average
Patients who describe the practice as good90.8%likely range 81.7% to 95.7%, 88 answers83.2%likely range 79.7% to 86.2%, 121 answers
Access (mean of the two below)82.0%likely range 77.4% to 85.5%83.7%likely range 78.7% to 87.6%
Appointments within two weeks of booking95.8%likely range 91.0% to 98.1%, 2,087 appointments93.2%likely range 87.9% to 96.2%, 2,279 appointments
Calls answered by the practice68.0%likely range 60.2% to 74.8%, 3,213 calls74.2%likely range 65.7% to 81.3%, 2,461 calls
More survey questions (not part of the grade)
Getting through on the phone79.4%likely range 68.1% to 87.5%, 84 answers84.4%likely range 80.9% to 87.4%, 118 answers
Reception and admin team97.9%likely range 91.0% to 99.5%, 86 answers92.1%likely range 89.3% to 94.1%, 120 answers
Having a preferred professional36.9%likely range 26.4% to 48.6%, 89 answers28.2%likely range 24.4% to 32.3%, 121 answers
Seeing your preferred professional77.7%likely range 58.5% to 89.6%, 34 answers60.2%likely range 51.7% to 68.2%, 34 answers
Knowing the next step85.6%likely range 75.0% to 92.1%, 84 answers86.9%likely range 83.5% to 89.6%, 115 answers
Contacting the practice80.3%likely range 69.3% to 88.1%, 87 answers85.2%likely range 81.8% to 88.1%, 118 answers
Wait for an appointment77.3%likely range 65.2% to 86.1%, 77 answers78.6%likely range 74.5% to 82.2%, 107 answers
Being listened to89.7%likely range 79.9% to 95.0%, 84 answers85.7%likely range 82.2% to 88.5%, 117 answers
Care and concern89.6%likely range 79.9% to 94.9%, 85 answers82.3%likely range 78.7% to 85.5%, 118 answers
Confidence and trust95.3%likely range 87.3% to 98.4%, 85 answers89.5%likely range 86.5% to 91.9%, 118 answers
Involvement in decisions94.2%likely range 85.6% to 97.8%, 84 answers92.5%likely range 89.8% to 94.6%, 115 answers
Needs met92.4%likely range 83.1% to 96.8%, 81 answers90.9%likely range 88.0% to 93.2%, 116 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months79.5%likely range 68.8% to 87.1%, 73 patients85.0%likely range 70.9% to 92.9%, 40 patients
Children at 18 months70.1%likely range 60.4% to 78.3%, 97 patients86.8%likely range 75.2% to 93.5%, 53 patients
Children at 5 years77.7%likely range 68.2% to 84.9%, 94 patients77.6%likely range 65.3% to 86.4%, 58 patients
Women aged 25 to 4955.4%likely range 52.8% to 58.1%, 1,340 patients63.9%likely range 60.6% to 67.0%, 872 patients
Women aged 50 to 6461.9%likely range 57.6% to 66.0%, 514 patients67.7%likely range 62.8% to 72.3%, 372 patients
Facts (NHS England, not part of the grade)
Registered patients7,053August 20264,950August 2026
Primary care networkSowe Valley PCNSowe Valley PCN
Phone024 76302082024 76639909
Friends and Family Test (its own feedback)90.0% good or very good70 answers, June 202696.5% good or very good86 answers, June 2026
Appointments (one month)2,662 in August 2026Same day 54.3%; face to face 43.6%2,670 in August 2026Same day 54.9%; face to face 68.7%
Antibiotic items per STAR-PU (one year)0.77England 0.74, April 2025 to March 20261.31England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.9 qualified permanent5.9 including trainees and locums2,404 patients per permanent GP2.5 qualified permanent5.9 including trainees and locums2,018 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences